Cigna Compliance 2024 Graded A

Cigna Compliance 2024 Graded A 1. Will Brandon be required to complete the review and attestation again this year? - All sales agents of Cigna are contractually obligated to review and abide by the policies and procedures and sign an attestation yearly. 2. Which of the following are goals of the Compliance department? - d. All of the above. (This includes correcting compliance issues, reducing reoccurrence, and ensuring ongoing compliance.) 3. Which of the following are included under "business associates"? - Employees and subcontractors such as contracted sales agents and brokers. 4. Which of the following statements is accurate about Cigna's goals? - Cigna's goal is for all sales agents to practice compliance daily in the course of representing the company. 5. Examples of how to keep your technology devices secure include: - d. Both A. and C. (This includes securing wireless connections and not sharing login details.) 6. What describes Kate's actions of reporting her suspicion of PHI disclosure? - She did the right thing; reasonable suspicions of disclosure of PHI should be reported. 7. Examples of protected or confidential information include: - d. All of the above. (This covers health conditions, provision of healthcare, and payment for healthcare.) 8. What safeguards does Shelly need to implement for securing beneficiaries' data? - c. Both A&B. (She should refrain from disclosing confidential information in public and store protected information securely.) 9. What are the disciplinary actions for non-compliance with CMS and Cigna's rules? - Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties. 10. What is true of the HITECH Act? - It made business associates of covered entities directly liable for compliance with certain HIPAA Security and Privacy Rules. 11. What best describes "minimum necessary" in reference to PHI? - Use only the minimum PHI necessary to conduct business. 12. Which forms of PHI are covered under HIPAA? - Oral, handwritten, printed, and information contained on a computer hard drive. 13. What best describes the auditing and monitoring programs of the Sales Development Action Program (SDAP)? - Sales Integrity monitors data pertaining to the sale of Cigna products and potential violations of state, federal or Cigna policy. 14. What is the first step if the SDAC committee determines a violation is founded? - The agent will be required to undergo remediation. 15. What is a reason why the Compliance Department conducts audits? - To identify areas of risk and compliance with Federal and State regulatory guidelines.