jThe most critical course of action in restorative drying is to _______ ______ and begin __________ as
soon as possible. - respond quickly & mitigation
All restorers should follow the standard of care for the water restoration profession developed by the
restoration industry entitled the IICRC ____. - S500
To help protect technicians from the many hazards associated with contaminated water losses, restorers
need to have ready access to several items. These items protect for all _________ _________ to the
body. - potential exposures
Respiratory protection regulations state that the employer must provide: - 1. Medical evaluations
2. Fit testing
3. Training
The contract clearly states the agreement between the building owner and the restoration contractor.
The form specifies who is responsible for payment and should be signed ______ work begins. - before
The technicians first responsibility when arriving at a water damage site is to identify, communicate, and
eliminate ______ _______ if reasonably possible. - safety hazards
Federal regulations apply to the handling of ____ based paint and asbestos. - lead
After safety concerns have been addressed and the initial water source has been stopped, the restorer
must complete an evaluation of the water's migration through the structure. During this process, the
restorer inspects all ___________ ________ areas. - potentially affected
The ultimate goal is to find the "edge" of water migration, which moves in a three-dimensional path
throughout the structure. This is accomplished across carpeted surfaces using a ________ ______, and
across most hard surfaces using a ___-________ (non-penetrating) moisture meter. - moisture sensor &
non-invasive
Water from a clean source with no substantial risk of causing sickness of discomfort is said to be
________ _ water. - Category 1
Water that has a significant degree of chemical, biological, and/or physical contamination and a potential
to cause sickness or discomfort is ________ _. - Category 2
Cleaning procedures must be employed before the drying of a Category 2 water loss can continue. At a
minimum, affected ______ ________ (or pad) must be removed and disposed of, and carpet must be
throughly cleaned using hot water extraction method. - carpet underlay
When water intrusion results from a grossly unsanitary source or carries __________ (disease causing)
agents, it is said to be Category 3. - pathogenic
, Workers and occupant ______ and safety are the first priority on every sewage loss. Areas affected by
Category 3 water intrusion are marked and posted as potentially hazardous. - health
Various cleaning and decontamination procedures must be used on Category 3 water losses, including
the removal of all ______ ______ materials affected by the water intrusion. - highly porous
When resistance is encountered and performing proper services in a Category 3 water loss becomes a
challenge, restorers ____ ____ immediately to prevent liability and address the conflict. - stop work
Third party experts are commonly referred to as Indoor Environmental Professionals, or ____. - IEPs
Losses where regulated or hazardous materials have contaminated the structure do not change the
_______ of water. - category
Pre-existing conditions should be identified, documented, and communicated to all __________
__________ parties during the initial inspection. - materially interested
When carpet delamination (the loss of integrity in the adhesives used to laminate the _______ and
_________ backings) has occurred, further damage is very likely. For this reason, when extensive carpet
delamintation is discovered, technicians must call it to the attention of all materially interested parties,
document the condition and suggest ___________. - primary, secondary, & replacement
There are a number of causes for carpet delamination -- many of them related to ________ restoration
activities. - improper
Typical causes of carpet delamination are: - 1. Folding or stretching carpet when wet
2. Overly aggressive extraction
3. Improperly specified carpet underlay
4. Improper installation
5. Improper removal from tack strip
6. Improper floating of carpet
7. Excessive wear
8. Pet damage
Many building materials will absorb excess water vapor and suffer damage, especially when air is
allowed to remain above __% relative humidity. - 60
Hygroscopic materials gain and lose moisture continually in an effort to ________ with the water content
in the surrounding air mass. The more hygroscopic the material, the faster it will collect water vapor, and
the easier it will suffer _________ damage. - equalize & secondary
When water intrusion results in water running through wall cavities, inspection access holes are used to
ensure that blow-in insulation has not compacted and lost its _-_____. - R-Value