WGU C232 FINAL STUDY GUIDE WITH
ANSWERS
What role does the planning function of human resource
management play within organizations? - ANSWER-Strategic
and short & medium range planning Align human resources
with strategic mission of organization
What role does the staffing function of human resource
management play within organizations? - ANSWER-Recruiting
and selection of people with the needed skills of jobs within the
organization
What are the types of employee compensation? - ANSWER-
Direct and indirect
What is the role of performance appraisals? - ANSWER-
Measure and monitor employee performance
How does HRM enhance human potential? - ANSWER-
Through training and development
HRM's work on improving the workplace environment focuses
what two environments? - ANSWER-Physical and
psychological
What must management be aware of in order to maintain
effective work relationships? - ANSWER-Employee rights
What impact has globalization had on HR practices? -
ANSWER-HR policies need international applicability and be
cognizant (and inclusive) of other cultures
,What are the four implicit HR objectives? - ANSWER-Improve
productivity Improve quality of work life Ensure legal
compliance Foster ethical behavior
How can HR managers make a significant contribution toward
productivity improvements? - ANSWER-Work organization-
processes/distribution organization of work design Work
design-contents, methods, and relationships among jobs
How do organizations improve the quality of work life? How
have employees' attitudes regarding involvement with their
work shifted? - ANSWER-Greater involvement in work-enjoy
more autonomy and chance to have input
Why is it important that HR mangers and personnel be familiar
with the laws and regulations? - ANSWER-Protect employees,
protect organizaiton, and avoid liability
Define the term "moral philosophy." - ANSWER-Principles,
rules, and values people use when deciding what is right or
wrong
How can HR professionals create a culture where ethical
behavior is encouraged? - ANSWER-Create a positive work
environment Hiring ethical individuals Provide ethical training
Labeling and modeling ethical behavior Creating a well-defined
code of ethics Establishing a open-door policy Providing an
employee assisntance program
Define the term "business ethics." - ANSWER-Values and
principles used to decide whether the collective behavior of an
organization's members is appropriate
What are the six major trends have been identified as
influencing the work environment? - ANSWER-Increased
competition Costs and benefits associated with HR utilization
, Productivity changes (changes in technology, capital
investment, economic changes, capital utilization, outsourcing,
and government policies
Internal Environment: Define "culture" and identify who shapes
an organization's culture. - ANSWER-Organization's value
system-identified people's values and assumptions about their
willingness to work, their ethics, and the way they should be
treated
Internal Environment: Define technology. - ANSWER-
Equipment and knowledge used to produce goods and services
Internal Environment: How does technology influence an
organization's structure? - ANSWER-Technology can influence
how jobs are borken down and the overall heirarchy--flat versus
vertical
Internal Environment: Organizational size is an important factor
in determining ________________. - ANSWER-HR activities
Internal Environment: How does the economy influence HR
activities? - ANSWER-Strong economy=tight labor market (low
unemployment, higher wages, competitive recruitment, and
desire for training)
Internal Environment: How does international competition
influence HR activities? - ANSWER-Changes in laws (tariff,
NAFTA, import/export), foreign labor forces, and economic
developments force competitiveness
Define the term "SWOT". - ANSWER-Strengths, weakness,
opportunities, and threats--strengths and weakness are internal
to the organization and things we can control; opportunities and
threats are external to the organization and things we cannot
control
ANSWERS
What role does the planning function of human resource
management play within organizations? - ANSWER-Strategic
and short & medium range planning Align human resources
with strategic mission of organization
What role does the staffing function of human resource
management play within organizations? - ANSWER-Recruiting
and selection of people with the needed skills of jobs within the
organization
What are the types of employee compensation? - ANSWER-
Direct and indirect
What is the role of performance appraisals? - ANSWER-
Measure and monitor employee performance
How does HRM enhance human potential? - ANSWER-
Through training and development
HRM's work on improving the workplace environment focuses
what two environments? - ANSWER-Physical and
psychological
What must management be aware of in order to maintain
effective work relationships? - ANSWER-Employee rights
What impact has globalization had on HR practices? -
ANSWER-HR policies need international applicability and be
cognizant (and inclusive) of other cultures
,What are the four implicit HR objectives? - ANSWER-Improve
productivity Improve quality of work life Ensure legal
compliance Foster ethical behavior
How can HR managers make a significant contribution toward
productivity improvements? - ANSWER-Work organization-
processes/distribution organization of work design Work
design-contents, methods, and relationships among jobs
How do organizations improve the quality of work life? How
have employees' attitudes regarding involvement with their
work shifted? - ANSWER-Greater involvement in work-enjoy
more autonomy and chance to have input
Why is it important that HR mangers and personnel be familiar
with the laws and regulations? - ANSWER-Protect employees,
protect organizaiton, and avoid liability
Define the term "moral philosophy." - ANSWER-Principles,
rules, and values people use when deciding what is right or
wrong
How can HR professionals create a culture where ethical
behavior is encouraged? - ANSWER-Create a positive work
environment Hiring ethical individuals Provide ethical training
Labeling and modeling ethical behavior Creating a well-defined
code of ethics Establishing a open-door policy Providing an
employee assisntance program
Define the term "business ethics." - ANSWER-Values and
principles used to decide whether the collective behavior of an
organization's members is appropriate
What are the six major trends have been identified as
influencing the work environment? - ANSWER-Increased
competition Costs and benefits associated with HR utilization
, Productivity changes (changes in technology, capital
investment, economic changes, capital utilization, outsourcing,
and government policies
Internal Environment: Define "culture" and identify who shapes
an organization's culture. - ANSWER-Organization's value
system-identified people's values and assumptions about their
willingness to work, their ethics, and the way they should be
treated
Internal Environment: Define technology. - ANSWER-
Equipment and knowledge used to produce goods and services
Internal Environment: How does technology influence an
organization's structure? - ANSWER-Technology can influence
how jobs are borken down and the overall heirarchy--flat versus
vertical
Internal Environment: Organizational size is an important factor
in determining ________________. - ANSWER-HR activities
Internal Environment: How does the economy influence HR
activities? - ANSWER-Strong economy=tight labor market (low
unemployment, higher wages, competitive recruitment, and
desire for training)
Internal Environment: How does international competition
influence HR activities? - ANSWER-Changes in laws (tariff,
NAFTA, import/export), foreign labor forces, and economic
developments force competitiveness
Define the term "SWOT". - ANSWER-Strengths, weakness,
opportunities, and threats--strengths and weakness are internal
to the organization and things we can control; opportunities and
threats are external to the organization and things we cannot
control
