DYNATRACE EXAM STUDY GUIDE LATEST
UPDATED 2024-2025
Service quality reports: what can I learn from them? - ANSWER Each (term)
summarises the monitoring findings that Dynatrace has gathered over the last week.
Each (term) provides an overview of your applications, services, infrastructure
utilisation, performance issues, and the impact they have on your customers.
While Dynatrace is an excellent tool for day-to-day monitoring, (term) provides
insights on hot spots in your environment and allows you to easily share them with
others.
Where to View Service Quality Reports - ANSWER Select Reports from the
navigation menu, then click Service Quality on the left-hand menu.
(term) are presented chronologically, with the most recent report appearing first. To
see more information on a certain report, select it.
What do Service Quality Reports cover? - ANSWER quality throughout the entire
environment. As a result, you must have full access to the environment to examine
it. It is not possible to analyse and persist the required aggregated data per
Management zone.
What does a Service Quality Report include? - ANSWER Overall Dynatrace score
Application Score
Service Score
,Infrastructure Score
The overall Dynatrace Score is the average of your environment's application,
service, and infrastructure scores.
Application Score - ANSWER based on Apdex evaluations. In a nutshell, the
Application score is the average of your application's Apdex rating and the
proportion of user activities that are unaffected by difficulties.
The Services Score - ANSWER indicates the percentage of service calls that were
successful and unaffected by difficulties.
Infrastructure Score – ANSWER the proportion of host time during which no
difficulties occurred.
How frequently are Service Quality Reports generated? - ANSWER each week on
Sundays at midnight, so that when you start your work week on Monday morning,
you'll have a new report to analyse.
Where can I subscribe to Service Quality Reports? - ANSWER Choose reports
from the navigation menu. > To open a service quality report, click on it. Select the
browse button (...) > Click Subscribe.
How can I share service quality reports? - ANSWER Select Reports from the
navigation menu. To open a service quality report, click the "browse" button. Click
share to display the report's sharable link; click copy to copy the URL to your
clipboard; and paste the URL into an email to the recipient.
When you share a report with a non-Dynatrace user, they will receive a message
including a private link that allows them to access the report without logging into
Dynatrace.
, Types of thresholds: ANSWER Automated baselines.
Built-in static thresholds.
User-defined static thresholds.
Automated baselines (multidimensional baselining): ANSWER detects individual
reference values that change over time. (Term) reference values are used to account
for dynamic changes in your application or service's ANSWER times, error rates,
and load.
Built-in static thresholds. - ANSWER Dynatrace employs (term) for all
infrastructure events, such as detecting excessive CPU, low disc space, or low
RAM.
User-defined static thresholds - answer You can use customisable anomaly
detection parameters to override the default static thresholds for infrastructure
events.
Where to set user-defined static thresholds. - ANSWER Settings > Anomaly
detection.
Can you switch to static thresholds for detecting application and service anomalies
instead of automatic baselines? - ANSWER Yes. When using static thresholds,
your defined static thresholds for each dimensions take precedence over the
detected baseline thresholds.
What does automated baselining learn the typical reference values for? - ANSWER
Application and service ANSWER times, error rates, and workload.
UPDATED 2024-2025
Service quality reports: what can I learn from them? - ANSWER Each (term)
summarises the monitoring findings that Dynatrace has gathered over the last week.
Each (term) provides an overview of your applications, services, infrastructure
utilisation, performance issues, and the impact they have on your customers.
While Dynatrace is an excellent tool for day-to-day monitoring, (term) provides
insights on hot spots in your environment and allows you to easily share them with
others.
Where to View Service Quality Reports - ANSWER Select Reports from the
navigation menu, then click Service Quality on the left-hand menu.
(term) are presented chronologically, with the most recent report appearing first. To
see more information on a certain report, select it.
What do Service Quality Reports cover? - ANSWER quality throughout the entire
environment. As a result, you must have full access to the environment to examine
it. It is not possible to analyse and persist the required aggregated data per
Management zone.
What does a Service Quality Report include? - ANSWER Overall Dynatrace score
Application Score
Service Score
,Infrastructure Score
The overall Dynatrace Score is the average of your environment's application,
service, and infrastructure scores.
Application Score - ANSWER based on Apdex evaluations. In a nutshell, the
Application score is the average of your application's Apdex rating and the
proportion of user activities that are unaffected by difficulties.
The Services Score - ANSWER indicates the percentage of service calls that were
successful and unaffected by difficulties.
Infrastructure Score – ANSWER the proportion of host time during which no
difficulties occurred.
How frequently are Service Quality Reports generated? - ANSWER each week on
Sundays at midnight, so that when you start your work week on Monday morning,
you'll have a new report to analyse.
Where can I subscribe to Service Quality Reports? - ANSWER Choose reports
from the navigation menu. > To open a service quality report, click on it. Select the
browse button (...) > Click Subscribe.
How can I share service quality reports? - ANSWER Select Reports from the
navigation menu. To open a service quality report, click the "browse" button. Click
share to display the report's sharable link; click copy to copy the URL to your
clipboard; and paste the URL into an email to the recipient.
When you share a report with a non-Dynatrace user, they will receive a message
including a private link that allows them to access the report without logging into
Dynatrace.
, Types of thresholds: ANSWER Automated baselines.
Built-in static thresholds.
User-defined static thresholds.
Automated baselines (multidimensional baselining): ANSWER detects individual
reference values that change over time. (Term) reference values are used to account
for dynamic changes in your application or service's ANSWER times, error rates,
and load.
Built-in static thresholds. - ANSWER Dynatrace employs (term) for all
infrastructure events, such as detecting excessive CPU, low disc space, or low
RAM.
User-defined static thresholds - answer You can use customisable anomaly
detection parameters to override the default static thresholds for infrastructure
events.
Where to set user-defined static thresholds. - ANSWER Settings > Anomaly
detection.
Can you switch to static thresholds for detecting application and service anomalies
instead of automatic baselines? - ANSWER Yes. When using static thresholds,
your defined static thresholds for each dimensions take precedence over the
detected baseline thresholds.
What does automated baselining learn the typical reference values for? - ANSWER
Application and service ANSWER times, error rates, and workload.
