Admin 201 Exam WELL EXPLAINED.
*D) Date Fields* - *answers* What is affected by changing the default locale setting
for an organization?
A) Language
B) Timezone
C) Currency
D) Date Fields
*C) Update the organization - wide defaults for accounts to private and create a
sharing rule for the group.* - *answers* Universal Containers set the Organization-
Wide Defaults for accounts to public read/write. The sales management team is
importing a new set of account records and needs to limit access to them. Access
should be restricted to the account owner and members of a public group. How can
this be accomplished?
A) Create a sharing rule to grant access to members of the public group.
B) Manually share each account record with members of the public group.
C) Update the organization - wide defaults for accounts to private and create a
sharing rule for the group.
D) Upgrade the role hierarchy and assign members of the group to a role at the top
of the hierarchy.
*B) View All for Opportunities* - *answers* Sales Managers need to view and report
on sales revenue across an entire company without having access to a custom
object that tracks personal time-off request. Which permission should a system
administrator enable in a custom profile to meet this requirement in a private sharing
model?
A) Read for Accounts
B) View All for Opportunities
C) View All Data
D) Read for Opportunities
*D) The user will be logged out and any unsaved work in progress will be lost* -
*answers* A user profile has login hour restrictions set to Monday through Friday
8am to 5pm. The user logged in at 4:30 pm on a Tuesday and it is now 5:01 pm.
Which behavior of the application should the user expect?
A) The user will be able to continue working and start new sessions
B) The user will be logged out and any unsaved work in progress will be saved
C) The user will be able to continue working, but will be unable to start any new
sessions
D) The user will be logged out and any unsaved work in progress will be lost
*A) Public groups can be used when manually sharing a record*
,*B) Public groups can be used in sharing rules* - *answers* Which statement about
public groups is true? (Choose 2)
A) Public groups can be used when manually sharing a record
B) Public groups can be used in sharing rules
C) Public groups can be created by any user
D) Public groups allows users to delete personal accounts
*D) Set the organization-wide default sharing to private and create a sharing rule to
share Retirement accounts with all Sales users* - *answers* Universal Finance has
segmented its customer base into two categories: High Wealth and Retirement. High
Wealth accounts should be visible to High Wealth Sales team members only.
Retirement accounts should be visible to all sales users. How can a system
administrator meet this requirement?
A) Create a new profile for Retirement Sales team members and remove read
access to High Wealth account records.
B) Set the organization-wide default sharing to public read-only and create a sharing
rule to limit access to High Wealth accounts
C) Create a new record type for high Wealth accounts and share the record type with
High Wealth sales team members
D) Set the organization-wide default sharing to private and create a sharing rule to
share Retirement accounts with all Sales users
*A) Set the field to hidden on the user profile* - *answers* How can a System
Administrator restrict users from viewing certain fields in list views, searches and
reports?
A) Set the field to hidden on the user profile
B) Remove the field from reports and list views
C) Set the field to hidden using field level security
D) Remove the field from the page layout
*C) Case Teams* - *answers* Universal Containers outsources its first tier of
customer support to a partner. What can be used to identify all individuals who
contribute to resolving a case?
A) Partner Roles
B) Sales Teams
C) Case Teams
D) Contact Roles
*B) Set the field-level security for account number to visible and read only for the
sales user profile* - *answers* Universal Containers pushes an account number
from an external accounting system into Salesforce. Sales users must be able to
view the account number in Salesforce, but must not be able to modify it under any
circumstances. How can a system administrator meet this requirement?
A) Remove the "Edit" permission on the account object for the sales user profile
,B) Set the field-level security for account number to visible and read only for the
sales user profile
C) Set the account number field to read-only on the page layout assigned to the
sales user profile
D) Set the organization-wide default settings for accounts to read only
*B) Profile* - *answers* Universal Containers has set the organization wide default
sharing for accounts to public read/write. What can be used to limit access to these
records?
A) Role hierarchy
B) Profile
C) Public Groups
D) Sharing Rules
*D) Assign the relevant record types and sales processes to the regional sales team
profile* - *answers* Regional sales users at Universal Containers sell to both
business and consumer accounts. However, sales users are unable to use the set of
stages that apply to consumer opportunities. How can a system administrator correct
this problem?
A) Check for validation rule that restricts the visibility of the opportunity stage
B) Ensure that regional sales users are routing consumer opportunities to the
appropriate approver
C) Remove all but one record type from the regional sales team profile
D) Assign the relevant record types and sales processes to the regional sales team
profile
*A) Admins can grant users the "password never expires permission"*
*C) Admins can reset passwords for all users at once*
*E) Admins can customize the message sent to locked out
users* - *answers* Which option is available to a system administrator when
managing passwords for Salesforce users? (Choose 3)
A) Admins can grant users the "password never expires permission."
B) Admins can enforce an all numeric password policy
C) Admins can reset passwords for all users at once
D) Admins can assign a password to a set of users
E) Admins can customize the message sent to locked out
users
*C) Create a custom profile and enable custom object permissions* - *answers* A
system administrator created a custom object for a recruiting application to track
open positions. The administrator needs to give recruiting users the ability to read,
create, edit, and delete position records. How should the administrator proceed?
A) Use an existing custom profile that will automatically have the custom object
permissions enabled
B) Use an existing standard profile that will automatically have the custom object
permissions enabled
, C) Create a custom profile and enable custom object permissions
D) Modify a standard profile and enable custom object permissions
*B) Public groups*
*D) Sharing rules* - *answers* Universal containers needs to allow a group of users
to view account records they do NOT own. Which feature can the system
administrator use to meet this requirement? (Choose 2)
A) Account record types
B) Public groups
C) Field level security
D) Sharing rules
*A) Whether a user's profile has login hour restriction*
*C) Whether the user's profile has trusted IP addresses*
*D) Whether the user's profile has trusted IP restrictions* - *answers* What does
Salesforce authenticate before allowing a user to log in through the user interface?
(Choose 3)
A) Whether a user's profile has login hour restriction
B) Whether the user's profile has API enabled
C) Whether the user's profile has trusted IP addresses
D) Whether the user's profile has trusted IP restrictions
E) Whether the user's profile has specified business hours
*A) Contacts*
*B) Leads*
*C) Accounts*
*D) Opportunities*
*E) Campaigns* - *answers* Criteria-based sharing rules can be created for which
objects? Choose 3
A) Contacts
B) Leads
C) Accounts
D) Opportunities
E) Campaigns
*D) 50* - *answers* How many criteria-based sharing rules can you create per
object?
A) 10
B) 100
C) 25
D) 50
*B) Categories* - *answers* What can an administrator assign to both Ideas and
Answers?
A) Status
*D) Date Fields* - *answers* What is affected by changing the default locale setting
for an organization?
A) Language
B) Timezone
C) Currency
D) Date Fields
*C) Update the organization - wide defaults for accounts to private and create a
sharing rule for the group.* - *answers* Universal Containers set the Organization-
Wide Defaults for accounts to public read/write. The sales management team is
importing a new set of account records and needs to limit access to them. Access
should be restricted to the account owner and members of a public group. How can
this be accomplished?
A) Create a sharing rule to grant access to members of the public group.
B) Manually share each account record with members of the public group.
C) Update the organization - wide defaults for accounts to private and create a
sharing rule for the group.
D) Upgrade the role hierarchy and assign members of the group to a role at the top
of the hierarchy.
*B) View All for Opportunities* - *answers* Sales Managers need to view and report
on sales revenue across an entire company without having access to a custom
object that tracks personal time-off request. Which permission should a system
administrator enable in a custom profile to meet this requirement in a private sharing
model?
A) Read for Accounts
B) View All for Opportunities
C) View All Data
D) Read for Opportunities
*D) The user will be logged out and any unsaved work in progress will be lost* -
*answers* A user profile has login hour restrictions set to Monday through Friday
8am to 5pm. The user logged in at 4:30 pm on a Tuesday and it is now 5:01 pm.
Which behavior of the application should the user expect?
A) The user will be able to continue working and start new sessions
B) The user will be logged out and any unsaved work in progress will be saved
C) The user will be able to continue working, but will be unable to start any new
sessions
D) The user will be logged out and any unsaved work in progress will be lost
*A) Public groups can be used when manually sharing a record*
,*B) Public groups can be used in sharing rules* - *answers* Which statement about
public groups is true? (Choose 2)
A) Public groups can be used when manually sharing a record
B) Public groups can be used in sharing rules
C) Public groups can be created by any user
D) Public groups allows users to delete personal accounts
*D) Set the organization-wide default sharing to private and create a sharing rule to
share Retirement accounts with all Sales users* - *answers* Universal Finance has
segmented its customer base into two categories: High Wealth and Retirement. High
Wealth accounts should be visible to High Wealth Sales team members only.
Retirement accounts should be visible to all sales users. How can a system
administrator meet this requirement?
A) Create a new profile for Retirement Sales team members and remove read
access to High Wealth account records.
B) Set the organization-wide default sharing to public read-only and create a sharing
rule to limit access to High Wealth accounts
C) Create a new record type for high Wealth accounts and share the record type with
High Wealth sales team members
D) Set the organization-wide default sharing to private and create a sharing rule to
share Retirement accounts with all Sales users
*A) Set the field to hidden on the user profile* - *answers* How can a System
Administrator restrict users from viewing certain fields in list views, searches and
reports?
A) Set the field to hidden on the user profile
B) Remove the field from reports and list views
C) Set the field to hidden using field level security
D) Remove the field from the page layout
*C) Case Teams* - *answers* Universal Containers outsources its first tier of
customer support to a partner. What can be used to identify all individuals who
contribute to resolving a case?
A) Partner Roles
B) Sales Teams
C) Case Teams
D) Contact Roles
*B) Set the field-level security for account number to visible and read only for the
sales user profile* - *answers* Universal Containers pushes an account number
from an external accounting system into Salesforce. Sales users must be able to
view the account number in Salesforce, but must not be able to modify it under any
circumstances. How can a system administrator meet this requirement?
A) Remove the "Edit" permission on the account object for the sales user profile
,B) Set the field-level security for account number to visible and read only for the
sales user profile
C) Set the account number field to read-only on the page layout assigned to the
sales user profile
D) Set the organization-wide default settings for accounts to read only
*B) Profile* - *answers* Universal Containers has set the organization wide default
sharing for accounts to public read/write. What can be used to limit access to these
records?
A) Role hierarchy
B) Profile
C) Public Groups
D) Sharing Rules
*D) Assign the relevant record types and sales processes to the regional sales team
profile* - *answers* Regional sales users at Universal Containers sell to both
business and consumer accounts. However, sales users are unable to use the set of
stages that apply to consumer opportunities. How can a system administrator correct
this problem?
A) Check for validation rule that restricts the visibility of the opportunity stage
B) Ensure that regional sales users are routing consumer opportunities to the
appropriate approver
C) Remove all but one record type from the regional sales team profile
D) Assign the relevant record types and sales processes to the regional sales team
profile
*A) Admins can grant users the "password never expires permission"*
*C) Admins can reset passwords for all users at once*
*E) Admins can customize the message sent to locked out
users* - *answers* Which option is available to a system administrator when
managing passwords for Salesforce users? (Choose 3)
A) Admins can grant users the "password never expires permission."
B) Admins can enforce an all numeric password policy
C) Admins can reset passwords for all users at once
D) Admins can assign a password to a set of users
E) Admins can customize the message sent to locked out
users
*C) Create a custom profile and enable custom object permissions* - *answers* A
system administrator created a custom object for a recruiting application to track
open positions. The administrator needs to give recruiting users the ability to read,
create, edit, and delete position records. How should the administrator proceed?
A) Use an existing custom profile that will automatically have the custom object
permissions enabled
B) Use an existing standard profile that will automatically have the custom object
permissions enabled
, C) Create a custom profile and enable custom object permissions
D) Modify a standard profile and enable custom object permissions
*B) Public groups*
*D) Sharing rules* - *answers* Universal containers needs to allow a group of users
to view account records they do NOT own. Which feature can the system
administrator use to meet this requirement? (Choose 2)
A) Account record types
B) Public groups
C) Field level security
D) Sharing rules
*A) Whether a user's profile has login hour restriction*
*C) Whether the user's profile has trusted IP addresses*
*D) Whether the user's profile has trusted IP restrictions* - *answers* What does
Salesforce authenticate before allowing a user to log in through the user interface?
(Choose 3)
A) Whether a user's profile has login hour restriction
B) Whether the user's profile has API enabled
C) Whether the user's profile has trusted IP addresses
D) Whether the user's profile has trusted IP restrictions
E) Whether the user's profile has specified business hours
*A) Contacts*
*B) Leads*
*C) Accounts*
*D) Opportunities*
*E) Campaigns* - *answers* Criteria-based sharing rules can be created for which
objects? Choose 3
A) Contacts
B) Leads
C) Accounts
D) Opportunities
E) Campaigns
*D) 50* - *answers* How many criteria-based sharing rules can you create per
object?
A) 10
B) 100
C) 25
D) 50
*B) Categories* - *answers* What can an administrator assign to both Ideas and
Answers?
A) Status
