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So what is the point of trying to improve the way you communicate and interpret things? What you may not have realized is that communication is involved in almost every aspect of your life. Have you ever had those moments when people were able to get what you were saying without technically saying anything at all? A mere nod of your head or how you grip another hand in a handshake can give lots of messages, depending on the context of the situation. Or how about when you talk to three different people at the same time, and they end up reacting differently to what you just said? You told them the same thing, and yet one was happy, another became confused, and another was potentially offended. Why is this so? It goes back to the receiving part of communications, and people often react differently to the same stimulus. The point is that communication helps you share ideas, build relationships, close potentially rewarding transactions, manage a group, and delegate tasks. If anything has to do with interacting with another living, breathing being, you can be certain that such a situation will rely heavily on your existing communication skills.
Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.
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