Texas Roadhouse Server Training EXAM
What is service with a HEART? correct answersH - Howdy (greeting 15-45 seconds)
E - Engage (Drinks/order 2-3 mins)
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes)
What are the adjectives to associate with each letter in HEART? correct answersH - Friendly, Energetic, Fun
E - Knowledgeable, Passionate, Care/Concern
A - Proud, Present, Attentive
R - Kind, Courteous, Respectful
T - Genuine, Memorable, Grateful
What are our made from scratch dressings? correct answersRanch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
What are the appetizers? correct answersRattlesnakes - 10
Boneless Wings - 8 oz
Fried Pickles - 7 oz
Killer Ribs - 4 bone Grilled Shrimp - 5 shrimp
Chili - Bowl/Cup
Cheese Fries
Cactus Blossom
House/Caesar Salad
Combo app - wings, rattlesnake bites, tater skins What is Our Story? correct answersHand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-
From-Scratch Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas
What are the sides? correct answersSteak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Caesar Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili
What is a Smother? correct answersJack Cheese, Onions, Mushrooms, and Gravy
What is a load? correct answersBacon and Cheese
What sauce is served with the cactus blossom? correct answersCajun Horseradish
What sauce is served with the cheese fries correct answersRanch/(Jalapenos if asked)
What sauce is served with the tater skins? correct answersSour Cream
What sauce is served with the Boneless Wings? correct answersBleu Cheese
What is the difference between the prime rib and the ribeye? correct answersThe prime rib is slow roasted and cut to order, the ribeye is seasoned, seared, and grilled
What are the ounces of the sirloin? correct answers6 oz, 8 oz, 11 oz, and 16 oz
What two items on the menu come with three sides? correct answersThe shrimp skewers and medallions
What steak is the most tender? correct answersFilet
How many ounces are the filet medallions, correct answers3 3oz medallions = 9oz
What is service with a HEART? correct answersH - Howdy (greeting 15-45 seconds)
E - Engage (Drinks/order 2-3 mins)
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes)
What are the adjectives to associate with each letter in HEART? correct answersH - Friendly, Energetic, Fun
E - Knowledgeable, Passionate, Care/Concern
A - Proud, Present, Attentive
R - Kind, Courteous, Respectful
T - Genuine, Memorable, Grateful
What are our made from scratch dressings? correct answersRanch, Italian, Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
What are the appetizers? correct answersRattlesnakes - 10
Boneless Wings - 8 oz
Fried Pickles - 7 oz
Killer Ribs - 4 bone Grilled Shrimp - 5 shrimp
Chili - Bowl/Cup
Cheese Fries
Cactus Blossom
House/Caesar Salad
Combo app - wings, rattlesnake bites, tater skins What is Our Story? correct answersHand-Cut Steaks, Fall-Off-The-Bone Ribs, Fresh-Baked Bread, Made-
From-Scratch Sides and Dressings, Ice-Cold Beers, and Legendary Margaritas
What are the sides? correct answersSteak Fries, Green Beans, Baked Potato, Sweet Potato, Mashed Potato, House/Caesar Dressing, Veggies/Corn, Apple Sauce, Seasoned Rice, Chili
What is a Smother? correct answersJack Cheese, Onions, Mushrooms, and Gravy
What is a load? correct answersBacon and Cheese
What sauce is served with the cactus blossom? correct answersCajun Horseradish
What sauce is served with the cheese fries correct answersRanch/(Jalapenos if asked)
What sauce is served with the tater skins? correct answersSour Cream
What sauce is served with the Boneless Wings? correct answersBleu Cheese
What is the difference between the prime rib and the ribeye? correct answersThe prime rib is slow roasted and cut to order, the ribeye is seasoned, seared, and grilled
What are the ounces of the sirloin? correct answers6 oz, 8 oz, 11 oz, and 16 oz
What two items on the menu come with three sides? correct answersThe shrimp skewers and medallions
What steak is the most tender? correct answersFilet
How many ounces are the filet medallions, correct answers3 3oz medallions = 9oz
