MNO 3370 Final UPDATED Exam
Questions and CORRECT Answers
Leadership - Correct Answer- the process of providing general direction and influencing
individuals or groups to achieve goals
Formal Leader - Correct Answer- given title
Informal Leader - Correct Answer- not given title
Trait Theory of Leadership - Correct Answer- Person must possess traits to be a leader
9 Traits in Trait Theory of Leadership - Correct Answer- Drive
Leadership Motivation
Honesty + Integrity
Self-Confidence
Cognitive Ability
Knowledge of Domain
Openness to New Experience
Extraversion
Conscientiousness
2 Behavioral Theories of Leadership - Correct Answer- 1. University of Michigan Studies
2. Ohio State Studies
University of Michigan Behavioral Theories of Leadership - Correct Answer- 1. Job-Centered
Leadership: emphasis on employee tasks and methods used to accomplish them
2. Employee-Centered Leadership: emphasis on employee's needs and interpersonal
relationships with them
,Ohio State Behavioral Theories of Leadership - Correct Answer- 1. Initiating Structure:
leaders establish interpersonal relationships, define procedures, delineate relationships with
subordinates.
2. Consideration: leaders express friendship, mutual trust, strong interpersonal relationships
with subordinates
(Fiedler's) Contingency Theories of Leadership - Correct Answer- theory of leadership that
suggests that effectiveness of a leader depends on the interaction of his style of behavior with
certain characteristics of the situation
1. Leader Style
2. Situational Characteristics
- Leader-Member Relations, Task Structure, Position Power
3. Leadership Effectiveness
Path-Goal Leadership Theory - Correct Answer- leader effectiveness depends on degree a
leader enhances performance expectancies and valences of her subordinates. (If you work
hard you will get a raise)
Transactional Leadership - Correct Answer- exchange between followers and leaders
1. Contingent Reward - clarifying performance expectations and rewarding when goals are
met
2. Active Management-By-Exception - clarifying minimal performance standards and
punishing when those are not met
3. Laissez-faire Leadership - leaders do nothing, avoid responsibility and neglect
subordinates
Transformational Leadership - Correct Answer- Motivating followers to do more thane
expected, develop and grow, increase self-confidence, think like an owner
, Charisma - Correct Answer- ability to inspire emotion/passion into followers. (Needed in
transformational leadership)
Leader-Member Exchange Theory - Correct Answer- leaders develop more positive
relationships with individuals and have positive exchanges with these individuals
Servant Leadership - Correct Answer- Approach to leadership focused on serving others
Gender Effects on Leadership - Correct Answer- 1. Structural-Cultural Model: women
experience lack of power, respect, and expectations more often, so they develop different
leadership styles
2. Socialization Model: Both men/women are selected by same organization and socialized
the same so they will display similar leadership styles
Global Differences in Leadership - Correct Answer- Anglo Cluster: Diplomatic, Charismatic,
Influence + inspiration, delegate authority, everyone participates/has their say
Arabic Cluster: Expected not to differentiate self, have power and control, direct actions
Germanic Cluster: Charismatic, team-oriented, participative
Southern Asia Cluster, Charismatic, participative, benevolent while maintaining strong
position of authority
Communication - Correct Answer- the sharing of information between two or more people to
achieve a common understanding about an object or situation
Two-way Communication - Correct Answer- includes feedback/exchange of information
between two or more parties
One-way Communication - Correct Answer- no feedback
Questions and CORRECT Answers
Leadership - Correct Answer- the process of providing general direction and influencing
individuals or groups to achieve goals
Formal Leader - Correct Answer- given title
Informal Leader - Correct Answer- not given title
Trait Theory of Leadership - Correct Answer- Person must possess traits to be a leader
9 Traits in Trait Theory of Leadership - Correct Answer- Drive
Leadership Motivation
Honesty + Integrity
Self-Confidence
Cognitive Ability
Knowledge of Domain
Openness to New Experience
Extraversion
Conscientiousness
2 Behavioral Theories of Leadership - Correct Answer- 1. University of Michigan Studies
2. Ohio State Studies
University of Michigan Behavioral Theories of Leadership - Correct Answer- 1. Job-Centered
Leadership: emphasis on employee tasks and methods used to accomplish them
2. Employee-Centered Leadership: emphasis on employee's needs and interpersonal
relationships with them
,Ohio State Behavioral Theories of Leadership - Correct Answer- 1. Initiating Structure:
leaders establish interpersonal relationships, define procedures, delineate relationships with
subordinates.
2. Consideration: leaders express friendship, mutual trust, strong interpersonal relationships
with subordinates
(Fiedler's) Contingency Theories of Leadership - Correct Answer- theory of leadership that
suggests that effectiveness of a leader depends on the interaction of his style of behavior with
certain characteristics of the situation
1. Leader Style
2. Situational Characteristics
- Leader-Member Relations, Task Structure, Position Power
3. Leadership Effectiveness
Path-Goal Leadership Theory - Correct Answer- leader effectiveness depends on degree a
leader enhances performance expectancies and valences of her subordinates. (If you work
hard you will get a raise)
Transactional Leadership - Correct Answer- exchange between followers and leaders
1. Contingent Reward - clarifying performance expectations and rewarding when goals are
met
2. Active Management-By-Exception - clarifying minimal performance standards and
punishing when those are not met
3. Laissez-faire Leadership - leaders do nothing, avoid responsibility and neglect
subordinates
Transformational Leadership - Correct Answer- Motivating followers to do more thane
expected, develop and grow, increase self-confidence, think like an owner
, Charisma - Correct Answer- ability to inspire emotion/passion into followers. (Needed in
transformational leadership)
Leader-Member Exchange Theory - Correct Answer- leaders develop more positive
relationships with individuals and have positive exchanges with these individuals
Servant Leadership - Correct Answer- Approach to leadership focused on serving others
Gender Effects on Leadership - Correct Answer- 1. Structural-Cultural Model: women
experience lack of power, respect, and expectations more often, so they develop different
leadership styles
2. Socialization Model: Both men/women are selected by same organization and socialized
the same so they will display similar leadership styles
Global Differences in Leadership - Correct Answer- Anglo Cluster: Diplomatic, Charismatic,
Influence + inspiration, delegate authority, everyone participates/has their say
Arabic Cluster: Expected not to differentiate self, have power and control, direct actions
Germanic Cluster: Charismatic, team-oriented, participative
Southern Asia Cluster, Charismatic, participative, benevolent while maintaining strong
position of authority
Communication - Correct Answer- the sharing of information between two or more people to
achieve a common understanding about an object or situation
Two-way Communication - Correct Answer- includes feedback/exchange of information
between two or more parties
One-way Communication - Correct Answer- no feedback
