PGA 3.0 LEVEL 2 STUDY GUIDE
A teacher watches a student leave a ten-foot putt short and then informs her that
the putt needed to be hit with more speed. What type of feedback is this an
example of? - ANSWERS-Augmented feedback
The teacher's role is to help the student improve his own ability to do what? -
ANSWERS-Correct errors and learn on their own
A teacher shows frustration when a student performs a skill incorrectly. To avoid
this response in the future, the student focuses on correcting the skill movement.
What is this an example of? - ANSWERS-Augmented feedback as negative
reinforcement
Augmented feedback that functions as positive or negative reinforcement can
have the same result. (T/F) - ANSWERS-True
Augmented feedback used as punishment is most effective when the desired
change is personal. (T/F) - ANSWERS-False
A good reason for delivering only non-error augmented feedback is so the student
will become more aware of cause and effect relationships within the swing. (T/F) -
ANSWERS-False
,Beginners typically benefit more from video feedback than advanced players.
(T/F) - ANSWERS-False
A student reading her spin rate data from a launch monitor is an example of what
type of augmented feedback? - ANSWERS-Quantitative augmented feedback
What is the effect of giving augmented feedback less frequently while learning
takes place? - ANSWERS-Encourages more engagement in learning process
What knowledge of performance feedback would likely benefit an advanced
player with extensive golf experience? - ANSWERS-Verbal feedback and
kinematics
What is an example of knowledge of performance feedback? - ANSWERS-Verbal,
video, kinematics
What is an example of a statement that is considered knowledge of results
feedback? - ANSWERS-Outcome of skill performance, how far a shot went from
the intended target
The vision, core values, and mission statement of a golf facility should be
developed concurrently with establishing a facility-wide business plan that
includes concrete goals with strategies for meeting them. (T/F) - ANSWERS-True
,What department is considered the core business unit of most facilities? -
ANSWERS-Golf Operations
Policies and procedures are port of which support element of the golf operation's
organization? - ANSWERS-Systems
What is the most accurate description of the relationship between the facility's
business plan and the golf operation? - ANSWERS-Golf Operation is very core and
center of the golf business plan
What is the principal focus of golf operations? Systems Operational Manual -
ANSWERS-
What combination of interaction strategies would be the first choice for
promoting a positive facility-wide culture? - ANSWERS-Involving and Supporting
From a functional perspective, a vendor is what kind of resource? - ANSWERS-
Financial
What must exist for a facility to have a positive culture? - ANSWERS-Resources
What would a typical organizational chart of a golf operation show? - ANSWERS-
Staff roles and the relationships between them
, What is the most likely determinant of the complexity of a facility's organizational
chart? - ANSWERS-Size of facility and number of resources
What determines the complexity of a facility's organization chart? Size of facility,
number of services offered, type of facility, mission - ANSWERS-
Staff is considered a tangible facility resource? (T/F) - ANSWERS-True
What intangible resource is key to enabling and facilitating peak performance? -
ANSWERS-Culture
How can facilities foster a positive culture of improvement? - ANSWERS-Open
communication and discussion
How can a facility foster a culture of improvement? - ANSWERS-Evolving /
Everyone on board
"Identify staffing needs" is one of the staff-management roles in running a golf
operation. (T/F) - ANSWERS-True
Job descriptions should identify the skills necessary to accomplish the tasks
associated with each position. (T/F) - ANSWERS-True
A teacher watches a student leave a ten-foot putt short and then informs her that
the putt needed to be hit with more speed. What type of feedback is this an
example of? - ANSWERS-Augmented feedback
The teacher's role is to help the student improve his own ability to do what? -
ANSWERS-Correct errors and learn on their own
A teacher shows frustration when a student performs a skill incorrectly. To avoid
this response in the future, the student focuses on correcting the skill movement.
What is this an example of? - ANSWERS-Augmented feedback as negative
reinforcement
Augmented feedback that functions as positive or negative reinforcement can
have the same result. (T/F) - ANSWERS-True
Augmented feedback used as punishment is most effective when the desired
change is personal. (T/F) - ANSWERS-False
A good reason for delivering only non-error augmented feedback is so the student
will become more aware of cause and effect relationships within the swing. (T/F) -
ANSWERS-False
,Beginners typically benefit more from video feedback than advanced players.
(T/F) - ANSWERS-False
A student reading her spin rate data from a launch monitor is an example of what
type of augmented feedback? - ANSWERS-Quantitative augmented feedback
What is the effect of giving augmented feedback less frequently while learning
takes place? - ANSWERS-Encourages more engagement in learning process
What knowledge of performance feedback would likely benefit an advanced
player with extensive golf experience? - ANSWERS-Verbal feedback and
kinematics
What is an example of knowledge of performance feedback? - ANSWERS-Verbal,
video, kinematics
What is an example of a statement that is considered knowledge of results
feedback? - ANSWERS-Outcome of skill performance, how far a shot went from
the intended target
The vision, core values, and mission statement of a golf facility should be
developed concurrently with establishing a facility-wide business plan that
includes concrete goals with strategies for meeting them. (T/F) - ANSWERS-True
,What department is considered the core business unit of most facilities? -
ANSWERS-Golf Operations
Policies and procedures are port of which support element of the golf operation's
organization? - ANSWERS-Systems
What is the most accurate description of the relationship between the facility's
business plan and the golf operation? - ANSWERS-Golf Operation is very core and
center of the golf business plan
What is the principal focus of golf operations? Systems Operational Manual -
ANSWERS-
What combination of interaction strategies would be the first choice for
promoting a positive facility-wide culture? - ANSWERS-Involving and Supporting
From a functional perspective, a vendor is what kind of resource? - ANSWERS-
Financial
What must exist for a facility to have a positive culture? - ANSWERS-Resources
What would a typical organizational chart of a golf operation show? - ANSWERS-
Staff roles and the relationships between them
, What is the most likely determinant of the complexity of a facility's organizational
chart? - ANSWERS-Size of facility and number of resources
What determines the complexity of a facility's organization chart? Size of facility,
number of services offered, type of facility, mission - ANSWERS-
Staff is considered a tangible facility resource? (T/F) - ANSWERS-True
What intangible resource is key to enabling and facilitating peak performance? -
ANSWERS-Culture
How can facilities foster a positive culture of improvement? - ANSWERS-Open
communication and discussion
How can a facility foster a culture of improvement? - ANSWERS-Evolving /
Everyone on board
"Identify staffing needs" is one of the staff-management roles in running a golf
operation. (T/F) - ANSWERS-True
Job descriptions should identify the skills necessary to accomplish the tasks
associated with each position. (T/F) - ANSWERS-True
