Final Exam Medical Administration
in the physicians office, answer the telephone ALWAYS by the ----- ring. - correct answer ✔✔3rd
An example of a question to ask a caller in an emergency situation - correct answer ✔✔Are you alone
a patient that is habitually late for all appointments needs to be scheduled - correct answer ✔✔in the
last appointment of the day
if a patient calls to cancel an appointment, it should be - correct answer ✔✔documented in the patient
chart
ifa patient does no show (no show) for an appointment - correct answer ✔✔document in the patient
chart
which of the following does NOT have to be considered when considereing a schedule. - correct answer
✔✔the family commiitments of the staff
the way to organize appointments scheduling so that it best supports practice is to - correct answer
✔✔consider the perference of the physician
the first prerequisite for scheduling outpatient admissions - correct answer ✔✔an oral or written order
for the procedure from the physician
the medical assisstant must remember that the physician appointments that will need special notations
in the appointment book - correct answer ✔✔surgeries
a medical assistant should never be without - correct answer ✔✔paper and pen
if it is 9am in Cleveland, then it is ---- in Nashville - correct answer ✔✔8am
, if it is 9am here in Cleveland, then it is --- in Texas - correct answer ✔✔6am
time zones in teh continetal United States included all of the following except - correct answer
✔✔Atlantic
toys in a reception are should - correct answer ✔✔be plastic and washable
an appropriate patient greating would be - correct answer ✔✔How are you today, Mr. Johnson
the reception are should be checked - correct answer ✔✔throught the day
if the patent informs you that the bathroom needs cleaning - correct answer ✔✔clean it
------- envelops are the general business size used for a letter - correct answer ✔✔no. 10
which is the proper way to addresse a letter to a physician - correct answer ✔✔paul g. smith, doctor of
osteopathy
most workplace injuries can be prevented by - correct answer ✔✔using proper body mechanics
why should the medical assistant glance over the patient chart before the patient arrives for their
appointment with the physician - correct answer ✔✔to make sure results from ordered laboratory tests
are there
----- lettehead is used for general business letterss - correct answer ✔✔8..5x11
=== is the process in which the network is secured off=site location - correct answer ✔✔data back up
patients are seen in the order of their arrival - correct answer ✔✔open office hours
in the physicians office, answer the telephone ALWAYS by the ----- ring. - correct answer ✔✔3rd
An example of a question to ask a caller in an emergency situation - correct answer ✔✔Are you alone
a patient that is habitually late for all appointments needs to be scheduled - correct answer ✔✔in the
last appointment of the day
if a patient calls to cancel an appointment, it should be - correct answer ✔✔documented in the patient
chart
ifa patient does no show (no show) for an appointment - correct answer ✔✔document in the patient
chart
which of the following does NOT have to be considered when considereing a schedule. - correct answer
✔✔the family commiitments of the staff
the way to organize appointments scheduling so that it best supports practice is to - correct answer
✔✔consider the perference of the physician
the first prerequisite for scheduling outpatient admissions - correct answer ✔✔an oral or written order
for the procedure from the physician
the medical assisstant must remember that the physician appointments that will need special notations
in the appointment book - correct answer ✔✔surgeries
a medical assistant should never be without - correct answer ✔✔paper and pen
if it is 9am in Cleveland, then it is ---- in Nashville - correct answer ✔✔8am
, if it is 9am here in Cleveland, then it is --- in Texas - correct answer ✔✔6am
time zones in teh continetal United States included all of the following except - correct answer
✔✔Atlantic
toys in a reception are should - correct answer ✔✔be plastic and washable
an appropriate patient greating would be - correct answer ✔✔How are you today, Mr. Johnson
the reception are should be checked - correct answer ✔✔throught the day
if the patent informs you that the bathroom needs cleaning - correct answer ✔✔clean it
------- envelops are the general business size used for a letter - correct answer ✔✔no. 10
which is the proper way to addresse a letter to a physician - correct answer ✔✔paul g. smith, doctor of
osteopathy
most workplace injuries can be prevented by - correct answer ✔✔using proper body mechanics
why should the medical assistant glance over the patient chart before the patient arrives for their
appointment with the physician - correct answer ✔✔to make sure results from ordered laboratory tests
are there
----- lettehead is used for general business letterss - correct answer ✔✔8..5x11
=== is the process in which the network is secured off=site location - correct answer ✔✔data back up
patients are seen in the order of their arrival - correct answer ✔✔open office hours
