Hospitality Revenue Management Final Exam
Questions Answered & Graded
Most of the entities below are classified as "Chains". Which one is a "Parent Company" consisting of
multiple chains? - Correct Answer Accor Hotels
Which is a true statement about Parent Companies? - Correct Answer Parent Companies and the
related chains have changed over time
What are the three different operation types? - Correct Answer Chain Management, Franchise,
Independent
Which is a true statement about Management Companies? - Correct Answer Management companies
have contracts where they receive payment for their services and/or some portion of profits
Which is a true statement regarding geographic categorization? - Correct Answer STR uses the UNWTO
definitions when it comes to recognizing countries
Which two geographic categories are the most important for a hotel GM? - Correct Answer Market and
Submarket
Markets and Submarkets are created based on what two determining factors? - Correct Answer
Number of hotels and participation
Which is a true statement regarding Submarkets - Correct Answer A submarket may represent a small
city in a rural market
How many Scale categories are there compared to Class categories? - Correct Answer 7 Scale categories
and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups and a single chain?
- Correct Answer A Ritz Carlton hotel will always be in the same Scale and Class groups in every country
throughout the world
,The four key considerations when creating a Competitive Set are? - Correct Answer Participation,
Proximity, Pricing and Product
The definitions for Supply, Demand and Revenue used by STR and others in the lodging industry are
taken from what source? - Correct Answer Uniform System of Accounts for the Lodging Industry
Which is true regarding the type of performance data (Supply, Demand, Revenue) that STR receives? -
Correct Answer Daily and monthly only
You receive your monthly STAR and find that it includes weekday and weekend performance, what days
are included in "weekday" in most parts of the world? - Correct Answer Sunday thru Thursday
In which of the following situations will occupancy increase? - Correct Answer Supply decreases 10%
and demand decreases 5%
Which statement is true regarding RevPAR? - Correct Answer It can be thought of as a combination of
Occupancy and ADR
Use the spreadsheet below to answer Question 17. The March YTD Occupancy (E5) is _______. - Correct
Answer 63.2%
Use the spreadsheet below to answer Question 18. The Average Daily Rate percent change for April (G5)
is ______. - Correct Answer 1.5%
Which one of the following statements is accurate regarding "Sufficiency" as it related to competitive set
data? - Correct Answer The sufficiency rules are in place to protect the confidentiality of the data
Key Performance Indicators (KPI) for the Competitive Set (for example the average Occupancy) are: -
Correct Answer Always based upon the aggregated raw data of each member of the competitive set
, When you receive your STAR report, your ADR for the month was $100 and the competitive set ADR was
$90. What can you tell? - Correct Answer Your ADR was $10 higher than the average of all of the
members of the competitive set
Use the spreadsheet below to answer the following two Questions, 22 and 23, regarding the
methodology used to calculate KPIs for a competitive set. The competitive set Occupancy (E6) for July is
_____. - Correct Answer 72.6%
The competitive set RevPAR (G6) for July is _____. - Correct Answer $119.89
When you receive your STAR report your ADR index was 110 and your Occupancy index was 90. What do
you know? - Correct Answer The RevPAR index will be in the neighborhood of 100
When you receive your STAR report, you see that your RevPAR index was 90 this year compared to 80
last year. What do you know for sure? - Correct Answer Your hotel will have a positive RevPAR Index
Percent Change
Use the spreadsheet below to answer Questions 26 and 27 regarding the methodology used to calculate
Index. The occupancy Index for November (H3) is _____. - Correct Answer 119.2
The RevPAR Index for November (J3) is ______. - Correct Answer 117.4
Use the spreadsheet below to answer Questions 28 and 29 regarding the methodology used to calculate
Index percent change. The ADR Index percent change for November (I4) is _____. - Correct Answer
1.7%
The RevPAR Index percent change for November (J4) is ______. - Correct Answer 16%
What is the minimum number of reporting hotels for an industry segment to be considered "sufficient"?
- Correct Answer Four
Modeled data is used in which country? - Correct Answer United States
Questions Answered & Graded
Most of the entities below are classified as "Chains". Which one is a "Parent Company" consisting of
multiple chains? - Correct Answer Accor Hotels
Which is a true statement about Parent Companies? - Correct Answer Parent Companies and the
related chains have changed over time
What are the three different operation types? - Correct Answer Chain Management, Franchise,
Independent
Which is a true statement about Management Companies? - Correct Answer Management companies
have contracts where they receive payment for their services and/or some portion of profits
Which is a true statement regarding geographic categorization? - Correct Answer STR uses the UNWTO
definitions when it comes to recognizing countries
Which two geographic categories are the most important for a hotel GM? - Correct Answer Market and
Submarket
Markets and Submarkets are created based on what two determining factors? - Correct Answer
Number of hotels and participation
Which is a true statement regarding Submarkets - Correct Answer A submarket may represent a small
city in a rural market
How many Scale categories are there compared to Class categories? - Correct Answer 7 Scale categories
and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups and a single chain?
- Correct Answer A Ritz Carlton hotel will always be in the same Scale and Class groups in every country
throughout the world
,The four key considerations when creating a Competitive Set are? - Correct Answer Participation,
Proximity, Pricing and Product
The definitions for Supply, Demand and Revenue used by STR and others in the lodging industry are
taken from what source? - Correct Answer Uniform System of Accounts for the Lodging Industry
Which is true regarding the type of performance data (Supply, Demand, Revenue) that STR receives? -
Correct Answer Daily and monthly only
You receive your monthly STAR and find that it includes weekday and weekend performance, what days
are included in "weekday" in most parts of the world? - Correct Answer Sunday thru Thursday
In which of the following situations will occupancy increase? - Correct Answer Supply decreases 10%
and demand decreases 5%
Which statement is true regarding RevPAR? - Correct Answer It can be thought of as a combination of
Occupancy and ADR
Use the spreadsheet below to answer Question 17. The March YTD Occupancy (E5) is _______. - Correct
Answer 63.2%
Use the spreadsheet below to answer Question 18. The Average Daily Rate percent change for April (G5)
is ______. - Correct Answer 1.5%
Which one of the following statements is accurate regarding "Sufficiency" as it related to competitive set
data? - Correct Answer The sufficiency rules are in place to protect the confidentiality of the data
Key Performance Indicators (KPI) for the Competitive Set (for example the average Occupancy) are: -
Correct Answer Always based upon the aggregated raw data of each member of the competitive set
, When you receive your STAR report, your ADR for the month was $100 and the competitive set ADR was
$90. What can you tell? - Correct Answer Your ADR was $10 higher than the average of all of the
members of the competitive set
Use the spreadsheet below to answer the following two Questions, 22 and 23, regarding the
methodology used to calculate KPIs for a competitive set. The competitive set Occupancy (E6) for July is
_____. - Correct Answer 72.6%
The competitive set RevPAR (G6) for July is _____. - Correct Answer $119.89
When you receive your STAR report your ADR index was 110 and your Occupancy index was 90. What do
you know? - Correct Answer The RevPAR index will be in the neighborhood of 100
When you receive your STAR report, you see that your RevPAR index was 90 this year compared to 80
last year. What do you know for sure? - Correct Answer Your hotel will have a positive RevPAR Index
Percent Change
Use the spreadsheet below to answer Questions 26 and 27 regarding the methodology used to calculate
Index. The occupancy Index for November (H3) is _____. - Correct Answer 119.2
The RevPAR Index for November (J3) is ______. - Correct Answer 117.4
Use the spreadsheet below to answer Questions 28 and 29 regarding the methodology used to calculate
Index percent change. The ADR Index percent change for November (I4) is _____. - Correct Answer
1.7%
The RevPAR Index percent change for November (J4) is ______. - Correct Answer 16%
What is the minimum number of reporting hotels for an industry segment to be considered "sufficient"?
- Correct Answer Four
Modeled data is used in which country? - Correct Answer United States
