Crisis Intervention Test 1
What are Caplan's seven characteristics of effective coping people?
Discussion - correct answer ✔1. Actively exploring reality issues and
searching for information 2. Freely expressing both positive and negative
feelings and tolerating frustration 3. Actively invoking help from others 4.
Breaking problems into manageable bits and working through them one at a
time 5. Being aware of fatigue and pacing coping efforts while maintaining
control in as many areas of functioning as possible 6. Mastering feelings
where possible; being flexible and willing to change 7. Trusting in oneself and
others and having a basic optimism about the outcome
What is meant by anxiety being curvilinear in nature? Discussion - correct
answer ✔Model showing that anxiety has the potential to be either a positive
or a negative influence for someone in crisis. Too much anxiety may
overwhelm the person and lead to lowered functioning. However, moderate
anxiety may offer an opportunity for growth and transition from one stage of
life to another or may motivate the person to grow from the experience of
trauma. People who have no anxiety tend not to be motivated to make any
changes at all.
How did the introduction of psychotropic medication and the
deinstitutionalization of the mentally ill influence current crisis intervention and
the provision of mental health services? Discussion - correct answer ✔With
the introduction and widespread use of psychiatric medications such as
Thorazine and Lithium in the 1950s patients who suffered mental illness could
be managed in the community which fostered deinstitutionalization of the
mentally ill over the ensuing two decades.
ABC Model of Crisis Intervention: - correct answer ✔One way to structure
crisis intervention that includes (A) developing and maintaining contact, (B)
identifying the problem, and (C) coping
,behavioral problem-solving model: - correct answer ✔Approach focusing on
goal setting, problem solving, and brainstorming alternatives.
brief therapy: - correct answer ✔May be confused with crisis intervention, but
focuses on changing longer-standing behavior patterns rather than on only the
current precipitating event.
Caplan, Gerald: - correct answer ✔Known as the father of modern crisis
intervention. Worked with Eric Lindemann on the Wellesley Project after the
Coconut Grove fire
Caplan's Seven Characteristics of Effective Coping Behavior: - correct
answer ✔Behaviors proposed by Gerald Caplan (1964) as essential for
getting through a crisis state. They can be learned through formal crisis
intervention, through experience, or while growing up. In any case, the crisis
worker needs to acknowledge these characteristics and to transmit them to
clients when possible.
Coconut Grove fire: - correct answer ✔Nightclub fire in 1942 in which over
400 people died, leaving many survivors in crisis; considered one of the major
events leading to the development of crisis intervention as a form of mental
health treatment.
cognitive approaches: - correct answer ✔Approaches focusing on a person's
perceptions and thinking processes and how these lead to crisis states.
cognitive key: - correct answer ✔The perception a person has of the
precipitating events that led to emotional distress. The crisis worker must
identify the perception if he or she is to help the client change it and thereby
increase functioning.
, Community Mental Health Act of 1963: - correct answer ✔Legislation
enacted during the Kennedy administration directing all states to provide
mental health treatment for people in crisis.
coping methods: - correct answer ✔The behaviors, thinking, and emotional
processes that a person uses to handle stress and continue to function.
crisis: - correct answer ✔A state of disequilibrium that occurs after a stressor
(precipitating event). The person is then unable to function in one or more
areas of his or her life because customary coping mechanisms have failed.
crisis prone: - correct answer ✔The condition that persists when people fail
to grow from a crisis experience and instead deal with the crisis state by using
ego defense mechanisms. They will be crisis prone because their ego
strength will be weakened, leaving them unable to cope with future stresses.
critical incident stress debriefing: - correct answer ✔A process of helping
victims of natural disasters and other unexpected trauma deal with loss and
stress reactions.
curvilinear model of anxiety: - correct answer ✔Model showing that anxiety
has the potential to be either a positive or a negative influence for someone in
crisis. Too much anxiety may overwhelm the person and lead to lowered
functioning. However, moderate anxiety may offer an opportunity for growth
and transition from one stage of life to another or may motivate the person to
grow from the experience of trauma. People who have no anxiety tend not to
be motivated to make any changes at all.
danger and opportunity: - correct answer ✔Dichotomy associated with a
crisis. A crisis can be an opportunity when the person grows by developing
new coping skills and altering perceptions. It can be a danger when the
person does not seek help and instead copes with the crisis state by using
What are Caplan's seven characteristics of effective coping people?
Discussion - correct answer ✔1. Actively exploring reality issues and
searching for information 2. Freely expressing both positive and negative
feelings and tolerating frustration 3. Actively invoking help from others 4.
Breaking problems into manageable bits and working through them one at a
time 5. Being aware of fatigue and pacing coping efforts while maintaining
control in as many areas of functioning as possible 6. Mastering feelings
where possible; being flexible and willing to change 7. Trusting in oneself and
others and having a basic optimism about the outcome
What is meant by anxiety being curvilinear in nature? Discussion - correct
answer ✔Model showing that anxiety has the potential to be either a positive
or a negative influence for someone in crisis. Too much anxiety may
overwhelm the person and lead to lowered functioning. However, moderate
anxiety may offer an opportunity for growth and transition from one stage of
life to another or may motivate the person to grow from the experience of
trauma. People who have no anxiety tend not to be motivated to make any
changes at all.
How did the introduction of psychotropic medication and the
deinstitutionalization of the mentally ill influence current crisis intervention and
the provision of mental health services? Discussion - correct answer ✔With
the introduction and widespread use of psychiatric medications such as
Thorazine and Lithium in the 1950s patients who suffered mental illness could
be managed in the community which fostered deinstitutionalization of the
mentally ill over the ensuing two decades.
ABC Model of Crisis Intervention: - correct answer ✔One way to structure
crisis intervention that includes (A) developing and maintaining contact, (B)
identifying the problem, and (C) coping
,behavioral problem-solving model: - correct answer ✔Approach focusing on
goal setting, problem solving, and brainstorming alternatives.
brief therapy: - correct answer ✔May be confused with crisis intervention, but
focuses on changing longer-standing behavior patterns rather than on only the
current precipitating event.
Caplan, Gerald: - correct answer ✔Known as the father of modern crisis
intervention. Worked with Eric Lindemann on the Wellesley Project after the
Coconut Grove fire
Caplan's Seven Characteristics of Effective Coping Behavior: - correct
answer ✔Behaviors proposed by Gerald Caplan (1964) as essential for
getting through a crisis state. They can be learned through formal crisis
intervention, through experience, or while growing up. In any case, the crisis
worker needs to acknowledge these characteristics and to transmit them to
clients when possible.
Coconut Grove fire: - correct answer ✔Nightclub fire in 1942 in which over
400 people died, leaving many survivors in crisis; considered one of the major
events leading to the development of crisis intervention as a form of mental
health treatment.
cognitive approaches: - correct answer ✔Approaches focusing on a person's
perceptions and thinking processes and how these lead to crisis states.
cognitive key: - correct answer ✔The perception a person has of the
precipitating events that led to emotional distress. The crisis worker must
identify the perception if he or she is to help the client change it and thereby
increase functioning.
, Community Mental Health Act of 1963: - correct answer ✔Legislation
enacted during the Kennedy administration directing all states to provide
mental health treatment for people in crisis.
coping methods: - correct answer ✔The behaviors, thinking, and emotional
processes that a person uses to handle stress and continue to function.
crisis: - correct answer ✔A state of disequilibrium that occurs after a stressor
(precipitating event). The person is then unable to function in one or more
areas of his or her life because customary coping mechanisms have failed.
crisis prone: - correct answer ✔The condition that persists when people fail
to grow from a crisis experience and instead deal with the crisis state by using
ego defense mechanisms. They will be crisis prone because their ego
strength will be weakened, leaving them unable to cope with future stresses.
critical incident stress debriefing: - correct answer ✔A process of helping
victims of natural disasters and other unexpected trauma deal with loss and
stress reactions.
curvilinear model of anxiety: - correct answer ✔Model showing that anxiety
has the potential to be either a positive or a negative influence for someone in
crisis. Too much anxiety may overwhelm the person and lead to lowered
functioning. However, moderate anxiety may offer an opportunity for growth
and transition from one stage of life to another or may motivate the person to
grow from the experience of trauma. People who have no anxiety tend not to
be motivated to make any changes at all.
danger and opportunity: - correct answer ✔Dichotomy associated with a
crisis. A crisis can be an opportunity when the person grows by developing
new coping skills and altering perceptions. It can be a danger when the
person does not seek help and instead copes with the crisis state by using
