CTO COURSE
CTO - answerCommunications training officer
Performance-based training is most often used... - answerto educate personal process
or system with which they have little or no previous experience
Performance-based trying also emphasizes... - answerProficiency in the performance of
a essential job tasks
Other important elements of performance based training include... - answerThe training
process is based on both performance and learning objectives, training must be
relevant job, training must be concise, training should be based on predetermined
standards
Standardize training is defined as... - answerTraining that is consistent for all trainees
Benefits of standardize training - answerProvide the same educational experience to all
new employees, are design from building block perspective, promotes professionalism,
provide more effective training in a shorter time period, trainees needing remedial
training can be identified sooner and training can be provided in a more active manner
CTO's evaluate trainees using... - answerStandardize evaluation guidelines
Nationwide recognition of the success of the San Jose model for the FTO program... -
answerLead the way to development of a similar you based communications officer
CTO training program
The responsibilities of the CTO Cordinator place them in a position where... -
answerDirections, corrective actions, and critical decision must be made consequently,
this position require some level of authority
DOR stands for... - answerDaily observation report
The daily observation report provides... - answerImmediate, accurate, and object
feedback to the trainee for each individual operational shift
Standardize violation garlands are designed to give CTO specific... - answerDefinitions
to evaluate the trainees behavior and performance objectively
, Traini tracking sheets track between his overall progression are using... - answerDORs
as the source document
Trainee tracking sheets are... - answerColor-coded
Trainee task list uses... - answerAgencies with the fit test and competencies to
document the training process
The heads of agencies should... - answerParticipate in the CTO training course
Head of the agency is more likely to except - answerRecommendations from the CTO
program regarding personal actions
The rotation schedule of assignment to different shifts on all days of the week is
imperative... - answerFor the ultimate success of the trainee
A successful CTO program will include types of - answerEvaluation throughout
The core of any training program is - answerThe CTO
Do you authority has three perspectives which are - answerSupervisor, senior
telecommunicator, front line telecommunicator
The five roles of the CTO are - answerTeacher, coach, mentor, role model, and
evaluate her
While mentoring trainees, most controversial task the CTO assumes is - answerLimited
supervisor
As a role model, the CTO's work habits and compliance with policies and procedures
are observed by both - answerCurrent and former trainees, and attitudes and mentors
are also picked up by the trainees
The CTO will function as an evaluator by - answerCompleting a daily observation report
each day
CTO must rely on SEG when - answerActing as an evaluator
CTOs have extensive responsibility to their agency such as - answerBeing consistent,
protecting the agency by following policy and procedures, modeling a professional
attitude and leadership skills
CTO also have additional responsibilities to trainees including - answerBeing consistent
Poor CTO communication skills can result in... - answerThe trainee feeling personally
attacked, and they could react defensively and fail to improve
CTO - answerCommunications training officer
Performance-based training is most often used... - answerto educate personal process
or system with which they have little or no previous experience
Performance-based trying also emphasizes... - answerProficiency in the performance of
a essential job tasks
Other important elements of performance based training include... - answerThe training
process is based on both performance and learning objectives, training must be
relevant job, training must be concise, training should be based on predetermined
standards
Standardize training is defined as... - answerTraining that is consistent for all trainees
Benefits of standardize training - answerProvide the same educational experience to all
new employees, are design from building block perspective, promotes professionalism,
provide more effective training in a shorter time period, trainees needing remedial
training can be identified sooner and training can be provided in a more active manner
CTO's evaluate trainees using... - answerStandardize evaluation guidelines
Nationwide recognition of the success of the San Jose model for the FTO program... -
answerLead the way to development of a similar you based communications officer
CTO training program
The responsibilities of the CTO Cordinator place them in a position where... -
answerDirections, corrective actions, and critical decision must be made consequently,
this position require some level of authority
DOR stands for... - answerDaily observation report
The daily observation report provides... - answerImmediate, accurate, and object
feedback to the trainee for each individual operational shift
Standardize violation garlands are designed to give CTO specific... - answerDefinitions
to evaluate the trainees behavior and performance objectively
, Traini tracking sheets track between his overall progression are using... - answerDORs
as the source document
Trainee tracking sheets are... - answerColor-coded
Trainee task list uses... - answerAgencies with the fit test and competencies to
document the training process
The heads of agencies should... - answerParticipate in the CTO training course
Head of the agency is more likely to except - answerRecommendations from the CTO
program regarding personal actions
The rotation schedule of assignment to different shifts on all days of the week is
imperative... - answerFor the ultimate success of the trainee
A successful CTO program will include types of - answerEvaluation throughout
The core of any training program is - answerThe CTO
Do you authority has three perspectives which are - answerSupervisor, senior
telecommunicator, front line telecommunicator
The five roles of the CTO are - answerTeacher, coach, mentor, role model, and
evaluate her
While mentoring trainees, most controversial task the CTO assumes is - answerLimited
supervisor
As a role model, the CTO's work habits and compliance with policies and procedures
are observed by both - answerCurrent and former trainees, and attitudes and mentors
are also picked up by the trainees
The CTO will function as an evaluator by - answerCompleting a daily observation report
each day
CTO must rely on SEG when - answerActing as an evaluator
CTOs have extensive responsibility to their agency such as - answerBeing consistent,
protecting the agency by following policy and procedures, modeling a professional
attitude and leadership skills
CTO also have additional responsibilities to trainees including - answerBeing consistent
Poor CTO communication skills can result in... - answerThe trainee feeling personally
attacked, and they could react defensively and fail to improve
