NCCT Medical Assistant Practice Test Verified Solutions
1. Printer Issue
✔️ The medical assistant should check to determine if the correct printer is set as the default.
2. Chief Complaint Entry
✔️ A correct chief complaint entry in the medical record is: "The patient states: I have a headache
with sinus pressure."
3. Collecting Stool Specimen
✔️ Explain to the patient to urinate before collecting the specimen.
4. Letter Dismissing a Patient
✔️ Send a certified letter to dismiss the patient from the practice.
5. Mandatory Documentation as per OSHA
✔️ Mandatory documentation includes: MSDS (Material Safety Data Sheets), proof of hazardous
waste destruction, exposure control plan.
6. Patient Diagnosis Fails to Return
✔️ Use the physician's suspected diagnosis if a patient fails to return to the office.
7. Vitamin B12 Injection Calculation
✔️ Administer 2 cc (ml) to the patient for a 20 mg Vitamin B12 injection (concentration of 10 mg/1
cc).
8. Patient Scheduling Method
✔️ The method of scheduling patients with similar appointments on a specific day or time is called
cluster scheduling.
,9. Blood Specimen from Mastectomy Patient
✔️ Draw the specimen from the arm opposite the mastectomy.
10. Sending Medical Information
✔️ Prepare a fax cover sheet to send SOAP notes to the patient's PCP.
11. Cultural Difference in Communication
✔️ A patient that does not look the medical assistant in the eye while speaking is most likely
demonstrating a cultural difference.
12. Answering the Office Phone
✔️ Wait for a response before putting a caller on hold.
13. Patient with Suspected Pertussis
✔️ Actions: Wear a facemask, wear a gown and gloves, immediately place the patient in an exam
room with a closed door.
14. Priority Patient to Attend
✔️ Attend to a patient experiencing an asthma attack first.
15. Using a Metered Dose Inhaler
✔️ After shaking the inhaler and holding it upright, the patient should inhale the medication slowly
and hold her breath for 10 seconds.
16. Documenting Corrections in Medical Record
✔️ When documenting a correction, begin with: "Correction or late entry," and reason... draw a
single line through the error, sign, and date the entry.
17. Oxygen Administration Discrepancy
, ✔️ The likely reason for a lower pulse oximetry reading is that the pressure gauge on the tank is
reading at baseline zero.
18. Elevated Temperature and CBC
✔️ The cellular component that should return with abnormal results in a complete blood count is
leukocytes.
19. Recording Patient Financial Transactions
✔️ Use a ledger card to record patient financial transactions in a paper system.
20. CPT Book Culture Test Section
✔️ The culture test for a yeast infection is found in the microbiology section of the CPT book.
which of the following is the proper means to decontaminate forceps used for an invasive procedure?
✔️autoclave
A busy, multi-provider practice has a high number of patients requesting same day or walk-in
appointments during a flu outbreak along withthe previosly scheduled patients. Which of the following
is the best scheduling option for the medical assistant to implement? ✔️Cluster scheduling
which of the following routes of medication is appropriate for oral administration? ✔️SL
which of the following should the medical assistant have when scheduling patients for an outpatient
procedure? ✔️diagnosis, physician's name, procedure
when building a matrix for one provider that has two office locations, which of the following should be
considered? ✔️patient insurance type, patient needs, provider travel time between offices.
which of the following is within the scope of practice for a medical assistant? ✔️assisting a patient into
a wheelchair for transport if he has a suspected leg fracture
1. Printer Issue
✔️ The medical assistant should check to determine if the correct printer is set as the default.
2. Chief Complaint Entry
✔️ A correct chief complaint entry in the medical record is: "The patient states: I have a headache
with sinus pressure."
3. Collecting Stool Specimen
✔️ Explain to the patient to urinate before collecting the specimen.
4. Letter Dismissing a Patient
✔️ Send a certified letter to dismiss the patient from the practice.
5. Mandatory Documentation as per OSHA
✔️ Mandatory documentation includes: MSDS (Material Safety Data Sheets), proof of hazardous
waste destruction, exposure control plan.
6. Patient Diagnosis Fails to Return
✔️ Use the physician's suspected diagnosis if a patient fails to return to the office.
7. Vitamin B12 Injection Calculation
✔️ Administer 2 cc (ml) to the patient for a 20 mg Vitamin B12 injection (concentration of 10 mg/1
cc).
8. Patient Scheduling Method
✔️ The method of scheduling patients with similar appointments on a specific day or time is called
cluster scheduling.
,9. Blood Specimen from Mastectomy Patient
✔️ Draw the specimen from the arm opposite the mastectomy.
10. Sending Medical Information
✔️ Prepare a fax cover sheet to send SOAP notes to the patient's PCP.
11. Cultural Difference in Communication
✔️ A patient that does not look the medical assistant in the eye while speaking is most likely
demonstrating a cultural difference.
12. Answering the Office Phone
✔️ Wait for a response before putting a caller on hold.
13. Patient with Suspected Pertussis
✔️ Actions: Wear a facemask, wear a gown and gloves, immediately place the patient in an exam
room with a closed door.
14. Priority Patient to Attend
✔️ Attend to a patient experiencing an asthma attack first.
15. Using a Metered Dose Inhaler
✔️ After shaking the inhaler and holding it upright, the patient should inhale the medication slowly
and hold her breath for 10 seconds.
16. Documenting Corrections in Medical Record
✔️ When documenting a correction, begin with: "Correction or late entry," and reason... draw a
single line through the error, sign, and date the entry.
17. Oxygen Administration Discrepancy
, ✔️ The likely reason for a lower pulse oximetry reading is that the pressure gauge on the tank is
reading at baseline zero.
18. Elevated Temperature and CBC
✔️ The cellular component that should return with abnormal results in a complete blood count is
leukocytes.
19. Recording Patient Financial Transactions
✔️ Use a ledger card to record patient financial transactions in a paper system.
20. CPT Book Culture Test Section
✔️ The culture test for a yeast infection is found in the microbiology section of the CPT book.
which of the following is the proper means to decontaminate forceps used for an invasive procedure?
✔️autoclave
A busy, multi-provider practice has a high number of patients requesting same day or walk-in
appointments during a flu outbreak along withthe previosly scheduled patients. Which of the following
is the best scheduling option for the medical assistant to implement? ✔️Cluster scheduling
which of the following routes of medication is appropriate for oral administration? ✔️SL
which of the following should the medical assistant have when scheduling patients for an outpatient
procedure? ✔️diagnosis, physician's name, procedure
when building a matrix for one provider that has two office locations, which of the following should be
considered? ✔️patient insurance type, patient needs, provider travel time between offices.
which of the following is within the scope of practice for a medical assistant? ✔️assisting a patient into
a wheelchair for transport if he has a suspected leg fracture
