NHA Practice test 3
Medical Assisting Procedures and Knowledge
1. Source for Posting Patient Charges
- Information source: Fee schedule.
2. Content Area for Patient Demographic Data
- Area: Subjective.
3. Resource for Chemical Use Information
- Resource: Safety data sheet (SDS).
4. Method of Filing Medical Records
- Filing method: Shingling (placing newer reports on top of older ones).
5. Action for Provider Delay Notification
- Action to take: Notify the next scheduled patient about the delay.
6. Inventory Action in a Clinic
- Action: Prepare a purchase order.
7. First Action for Patient Referral to a Dermatologist
- First action: Complete a patient referral form.
8. Patient Checkout Process
- Action: Review the patient's medical record.
9. Claim Submission Process Definition
, - Process: Clearinghouse submission (electronic auditing and sorting of claims).
10. Adjustment Entry Reason in Patient's Account
- Reason: Insurance disallowance.
11. Resource for Standard Language of Medical Services
- Resource: Current Procedural Terminology (CPT) manual.
12. Term for Unlawful Reimbursement Increase
- Term: Upcoding.
13. Category for Wheelchair Listing
- Category: Durable item.
14. Definition of a Collection of Associated Files
- Term: Database.
15. Remote Appointment Confirmation/Cancellation
- System: Automated call routing.
16. Successful Team Membership Action
- Action: Demonstrate willingness to perform duties.
17. Active Listening Response to Patient
- Response example: You sound frustrated about how long you've been waiting.
18. Characteristic of Modified Block Letter Style
- Characteristic: The complimentary closing is centered on the page.
Medical Assisting Procedures and Knowledge
1. Source for Posting Patient Charges
- Information source: Fee schedule.
2. Content Area for Patient Demographic Data
- Area: Subjective.
3. Resource for Chemical Use Information
- Resource: Safety data sheet (SDS).
4. Method of Filing Medical Records
- Filing method: Shingling (placing newer reports on top of older ones).
5. Action for Provider Delay Notification
- Action to take: Notify the next scheduled patient about the delay.
6. Inventory Action in a Clinic
- Action: Prepare a purchase order.
7. First Action for Patient Referral to a Dermatologist
- First action: Complete a patient referral form.
8. Patient Checkout Process
- Action: Review the patient's medical record.
9. Claim Submission Process Definition
, - Process: Clearinghouse submission (electronic auditing and sorting of claims).
10. Adjustment Entry Reason in Patient's Account
- Reason: Insurance disallowance.
11. Resource for Standard Language of Medical Services
- Resource: Current Procedural Terminology (CPT) manual.
12. Term for Unlawful Reimbursement Increase
- Term: Upcoding.
13. Category for Wheelchair Listing
- Category: Durable item.
14. Definition of a Collection of Associated Files
- Term: Database.
15. Remote Appointment Confirmation/Cancellation
- System: Automated call routing.
16. Successful Team Membership Action
- Action: Demonstrate willingness to perform duties.
17. Active Listening Response to Patient
- Response example: You sound frustrated about how long you've been waiting.
18. Characteristic of Modified Block Letter Style
- Characteristic: The complimentary closing is centered on the page.
