CDC 4Y051P VOL. 1 DENTAL ADMINISTRATION
EXAM
1. The concept of ethics began - ANSWER During primitive times
2. Which situation best illustrates an ethic that was advocated by Florence
Nightingale and is still practiced today? - ANSWER SSgt Paul reprimanded A1C
Green and AB Brown because they were discussing a patient's diagnosis in the
hospital dining room.
3. Which moral term is an example used to describe a feeling or urge that compels
us to behave in a certain way? - ANSWER Obligation.
4. Why is the concept of "justice" in the dental and medical field difficult to apply?
- ANSWER Limited resources.
5. What example of ethics are you violating when you criticize your coworkers in
public? - ANSWER Loyalty
6. All of the following are considered patient rights except - ANSWER an attorney
when malpractice is suspected.
7. All of the following statements are considered patient responsibilities except -
ANSWER maintaining medical records documenting care provided by any medical
treatment facility (MTF) or dental treatment facility (DTF).
8. What term is an example of the dental profession providing a significant service
to society? - ANSWER Altruism.
9. The specialty training standard provides all the following information except -
ANSWER ethical standards.
10. An example of unprofessional behavior would be - ANSWER calling retirees or
active duty members by their first name.
11. A communication skill that is defined as "concentrating on what is being said
by the patient" is - ANSWER attending.
12. The following statements are examples of defamation except telling -
, ANSWER the dentist about suspected child abuse
13. An example of the cause of a lawsuit against the federal government by a dental
assistant is - ANSWER using unsterile procedures.
14. As a dental assistant, if you are found guilty of dereliction of duty (negligence
standard) you could be charged, convicted, and sentenced under what article of the
Uniform Code of Military Justice (UCMJ)? - ANSWER 92
15. (007) All statements are procedures to be followed in cases involving a
suspected third liability when treatment is received in the dental facility except -
ANSWER reporting suspected cases directly to the base claims office
16. (007) Which is not an objective of the AF historical program? - ANSWER
Provides budgetary information on deployments only.
17. (008) Which general principle best identifies desirable telephone manners for
dental personnel? - ANSWER Speak as a representative of the dental treatment
facility.
18. (008) By what ring should you try to answer the dental office phone? -
ANSWER Third
19. (008) Why is informing patients of a delay in their scheduled appointment time
important? - ANSWER To prevent undue anxiety
20. (009) Who makes the final decision regarding the availability of treatment
based on staffing, facilities, and mission? - ANSWER Dental squadron
commander.
21. (009) The correct priority of dental care is - ANSWER active duty, family
members of active duty, family members of members who died while on serving on
active duty, retired members, family members of retirees, and family members of
EXAM
1. The concept of ethics began - ANSWER During primitive times
2. Which situation best illustrates an ethic that was advocated by Florence
Nightingale and is still practiced today? - ANSWER SSgt Paul reprimanded A1C
Green and AB Brown because they were discussing a patient's diagnosis in the
hospital dining room.
3. Which moral term is an example used to describe a feeling or urge that compels
us to behave in a certain way? - ANSWER Obligation.
4. Why is the concept of "justice" in the dental and medical field difficult to apply?
- ANSWER Limited resources.
5. What example of ethics are you violating when you criticize your coworkers in
public? - ANSWER Loyalty
6. All of the following are considered patient rights except - ANSWER an attorney
when malpractice is suspected.
7. All of the following statements are considered patient responsibilities except -
ANSWER maintaining medical records documenting care provided by any medical
treatment facility (MTF) or dental treatment facility (DTF).
8. What term is an example of the dental profession providing a significant service
to society? - ANSWER Altruism.
9. The specialty training standard provides all the following information except -
ANSWER ethical standards.
10. An example of unprofessional behavior would be - ANSWER calling retirees or
active duty members by their first name.
11. A communication skill that is defined as "concentrating on what is being said
by the patient" is - ANSWER attending.
12. The following statements are examples of defamation except telling -
, ANSWER the dentist about suspected child abuse
13. An example of the cause of a lawsuit against the federal government by a dental
assistant is - ANSWER using unsterile procedures.
14. As a dental assistant, if you are found guilty of dereliction of duty (negligence
standard) you could be charged, convicted, and sentenced under what article of the
Uniform Code of Military Justice (UCMJ)? - ANSWER 92
15. (007) All statements are procedures to be followed in cases involving a
suspected third liability when treatment is received in the dental facility except -
ANSWER reporting suspected cases directly to the base claims office
16. (007) Which is not an objective of the AF historical program? - ANSWER
Provides budgetary information on deployments only.
17. (008) Which general principle best identifies desirable telephone manners for
dental personnel? - ANSWER Speak as a representative of the dental treatment
facility.
18. (008) By what ring should you try to answer the dental office phone? -
ANSWER Third
19. (008) Why is informing patients of a delay in their scheduled appointment time
important? - ANSWER To prevent undue anxiety
20. (009) Who makes the final decision regarding the availability of treatment
based on staffing, facilities, and mission? - ANSWER Dental squadron
commander.
21. (009) The correct priority of dental care is - ANSWER active duty, family
members of active duty, family members of members who died while on serving on
active duty, retired members, family members of retirees, and family members of
