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MGT 103 Midterm (Bates) Exam | Questions & Answers (100 %Score) Latest Updated 2024/2025 Comprehensive Questions A+ Graded Answers | With Expert Solutions

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MGT 103 Midterm (Bates) Exam | Questions & Answers (100 %Score) Latest Updated 2024/2025 Comprehensive Questions A+ Graded Answers | With Expert Solutions

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MGT 103 Midterm (Bates) Exam | Questions & Answers (100 %Score) Latest Updated
2024/2025 Comprehensive Questions A+ Graded Answers | With Expert Solutions


marketing - interpret the needs and wants of customers, communicate solutions, facilitate change,
decision making is messy and may not be "right" answer



sales era - 1930s-1970s



production era - 1850-1930s



marketing concept era - 1950s-2000s



customer relationship era - 1980s-present



marketing concept - identifies needs and wants of the customer and provides it to them better than the
competition can



need - a physiological or psychological necessity, doesn't have to be daily



want - the way you would best like to satisfy the need



market segmentation - dividing the market into more similar groups of consumers



product positioning - how you place an object in the mind of the consumer



market - group(s) of consumers that can be characterized by their interests or buying habits; have the
desire and ability to buy an offering



industry - exists to serve a market; a collection of products and service providers positioned for a target
audience

, target market - the group(s) of consumers an organization directs its marketing efforts to



marketing mix - product, price, promotion, place



perceptual map - a subjective map from the mind of the consumer



variety - in theory: having options increases the chances to find the perfect flavor/style/etc



in practice: having too many options/variety requires too much cognitive ability



paradox of choice - greater:

-opportunity cost

-consumer autonomy

-expectations

-chance of dissatisfaction

-consumer paralysis



foundational purpose - why + what = how



ppl don't buy WHAT you do, they buy WHY you do it



marketing myopia - ex: RRs failing due to a limited market view



bcg growth matrix -



SMART direction for setting goals - Specific

Measurements

Attainable

Relevant

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