CASE MANAGER CERTIFICATION EXAM
WITH COMPLETE SOLUTIONS
casesmanagements-
scorrectsanswers✔✔thesdynamicsandssystematicscollaborativesapproachstosprovidingsandsc
oordinatingshealthscaresservicesstosasdefinedspopulation.s
-
sparticipativesprocessstosidentifysandsfacilitysoptionssandsservicessforsmeetingsindividualshe
althcaresneedsswhilesdecreasingsfragmentationsandsduplicationsofscaresandsincreasingsqua
litysandscostseffectivesclinicalsoutcomes.
standardssofscares-scorrectsanswers✔✔parametersstosmeasuresthesqualitysofshealthcare
clinicalsguideliness-
scorrectsanswers✔✔statementsstoshelpsmakesdecisionssaboutshealthsspecificscircumstance
s.
clinicalspathways-scorrectsanswers✔✔structuredsmulti-
disciplinedsplansofscarestossupportsclinicalsguidelinessandsprotocolstosimprovescontinuitysan
dscoordination.
4spartssofsclinicalspathways-scorrectsanswers✔✔1.stimeline
2.scategoriessofscare/activitiessandsinterventions
3.sintermediatesandslongstermsoutcomescriteria
4.svariancestracking
ares4spartssofswhat?
decisionstrees-
scorrectsanswers✔✔usedstosselectsthesbestscoursesofsactionsinsdecisionsswherestheresissnos
clearsdecisions.
descriptivesscreeningstools-
scorrectsanswers✔✔identifiesscharacteristicssaboutsaspopulationstosshowshealthsprevention
.
predictivesscreeningstools-
scorrectsanswers✔✔shows swhatsmayshappenstosasspecificspopulation.
evaluativesscreeningstools-scorrectsanswers✔✔evaluatessthesunderstanding/effectiveness
,SF-36s-
scorrectsanswers✔✔predictivesscreeningstoolstosassesssfunctionalshealthsandswellsbeing.sA
ssessessphysicalsandsmentalshealth.s
-susedsinshealthseconomics,scost-effectivenesssofshealthstx
-evalssindividualspatientshealthsstatus.
-sdoessnotsconsiderssleep
-scoreds00-100,slowersscore->sincr.sdisability
patientsactivationsmeasures-
scorrectsanswers✔✔13sitemspredictivesscreeningstoolstosevaluatespatient'ssknowledge,sskill
s,sconfidencesinsself-care.
-shighersthesscoresthesbetters(scoreds0-52)
-predictsshealthscaresoutcomes,smedicationsadherencesandsERsvisits.
healthsrisksassessments-
scorrectsanswers✔✔predictivesscreeningstool:spatient'ssselfsassessmentsof stheirshealthsands
howslikelystheyswillsseekscare.s
-spredictssfutureshealthscosts
-spredictsslikely-hoodsofsprogressionsofstheirsillnessstosasworsescondition.s
-sexamples:sPHQ-9,setc.
rosesQs-
scorrectsanswers✔✔healthsrisksassessmentsforsangina,sMI,scoronarysheartsdisease.s
sdefinedsanginaspectorissas,s"aschestspainsorsdiscomfortswithsthesescharacteristics:s
s(a)sthessitesmustsincludeseithersthessternums(anyslevel)sorsthesleftsarmsandsleftsanteriorsches
ts(definedsassthesanteriorschestswallsbetweenstheslevelssofsclaviclesandslowersendsofssternu
m),
s(b)sitsmustsbesprovokedsbyseithershurryingsorswalkingsuphills(orsbyswalkingsonstheslevel,sforst
hoseswhosneversattemptsmore),s
s(c)swhensitsoccurssonswalkingsitsmustsmakesthessubjectseithersstopsorsslackenspace,sunlesss
nitroglycerinsisstaken,s(d)sitsmustsdisappearsonsasmajoritysofsoccasionssins10sminsorslesssfro
msthestimeswhensthessubjectsstandssstill."
Possiblesmyocardialsinfarction1swassdefinedsas,s"onesorsmoresattackssofsseverespainsacro
s
sssthesfrontsofstheschestslastingsfors30sminsorslonger."
seattlesanginasquestionnaires-scorrectsanswers✔✔19-itemsself-
administeredshealthsrisksassessmentsforsanginasandsfunctionalsarterysdiseasesmeasuringsfi
vesdimensionssofscoronarysarterysdisease:
1sphysicalslimitation,s2sanginalsstability,s3sanginalsfrequency,s4streatmentssatisfactionsands5
sdiseasesperception.
-
scoresofs0stos100,swhereshighersscoressindicatesbettersfunctions(eg,slesssphysicalslimitation,
slesssangina,sandsbettersqualitysofslife).
, arthritissimpactsmeasurementsscaless-
scorrectsanswers✔✔healthsrisksassessment:sDisease-
specificsmeasuresofsphysical,ssocial,sandsemotionalswell-
beingsdesignedsassasmeasuresofsoutcomesinsarthritis.
-
scales:smobility,sphysicalsactivitys(walking,sbending,slifting),sdexterity,shouseholdsactivitys(
managingsmoneysandsmedications,shousekeeping),ssocialsactivities,sactivitiessofsdailyslivin
g,spain,sdepression,sandsanxiety.s
Scoresrange:sRangesiss0-10sforseachssection.sTotalshealthsscores0-60.
-->sZerosrepresentssgoodshealthsstatus,s10sands60srepresentspoorshealthsstatus.
functionalslivingsindex-cancers-scorrectsanswers✔✔healthsrisksassessment:sCancer-
specific,sfunctionally-orientedsqualitysofslifesinstrument.
-22sitemssassessings5sdomains:sPhysicalswell-
beingsandsability,semotionalsstate,ssociability,sfamilyssituation,snausea
-sHighersscoresindicatessbettersqualitysofslife.
BASIS-32s-scorrectsanswers✔✔healthsrisksassessment:s32-
itemsBehaviorsandsSymptomsIdentificationsScale.sbehavioralshealthsassessmentstool.
-smeasuresstheschangesinsself-
reportedssymptomsandsproblemsdifficultysoversthescoursesofstreatment.
-
sassesses:sRelationstosSelf sandsOthers,sDepressionsandsAnxiety, sDailysLivingsandsRolesFu
nctioning,sImpulsivesandsAddictivesBehavior,sPsychosis.
-shighersscorespoorersoutcome
minismentalsstatesexams-scorrectsanswers✔✔healthsrisksassessment:s
30-pointsquestionnairesmeasuresscognitivesimpairmentstosscreensforsdementia.
-shighersthesscore,slesssdementia
-s18-23sissmildsdementia
-s0-17sissseversdementia
hopkinsssymptomschecklist-25s-scorrectsanswers✔✔healthsrisksassessment:sself-
reportingsquestionnairessymptomsinventoryswhichsmeasuresssymptomssofsanxietysandsdep
ression.
-
Thesscalesforseachsquestionsincludessfourscategoriessofsresponses("Notsatsall,"s"Aslittle,"s"Q
uitesasbit,"s"Extremely,"srateds1stos4,srespectively).sTwosscoressarescalculated:sthestotalssco
resissthesaveragesofsalls25sitems,swhilesthesdepressionsscoresissthesaveragesofsthes15sdepre
ssionsitems
mcgillspainsquestionnaires-scorrectsanswers✔✔scalesofsratingspain.sItsissasself-
reportsquestionnairesthatsallowssindividualsstosgivestheirsdoctorsasgoodsdescriptionsofsthesqu
alitysandsintensitysofspainsthatstheysaresexperiencing.sUserssfirstsselectsassingleswordsfromse
achsgroupsthatsbestsreflectsstheirspain.sUserssthensreviewstheslistsandsselectsthesthreesword
WITH COMPLETE SOLUTIONS
casesmanagements-
scorrectsanswers✔✔thesdynamicsandssystematicscollaborativesapproachstosprovidingsandsc
oordinatingshealthscaresservicesstosasdefinedspopulation.s
-
sparticipativesprocessstosidentifysandsfacilitysoptionssandsservicessforsmeetingsindividualshe
althcaresneedsswhilesdecreasingsfragmentationsandsduplicationsofscaresandsincreasingsqua
litysandscostseffectivesclinicalsoutcomes.
standardssofscares-scorrectsanswers✔✔parametersstosmeasuresthesqualitysofshealthcare
clinicalsguideliness-
scorrectsanswers✔✔statementsstoshelpsmakesdecisionssaboutshealthsspecificscircumstance
s.
clinicalspathways-scorrectsanswers✔✔structuredsmulti-
disciplinedsplansofscarestossupportsclinicalsguidelinessandsprotocolstosimprovescontinuitysan
dscoordination.
4spartssofsclinicalspathways-scorrectsanswers✔✔1.stimeline
2.scategoriessofscare/activitiessandsinterventions
3.sintermediatesandslongstermsoutcomescriteria
4.svariancestracking
ares4spartssofswhat?
decisionstrees-
scorrectsanswers✔✔usedstosselectsthesbestscoursesofsactionsinsdecisionsswherestheresissnos
clearsdecisions.
descriptivesscreeningstools-
scorrectsanswers✔✔identifiesscharacteristicssaboutsaspopulationstosshowshealthsprevention
.
predictivesscreeningstools-
scorrectsanswers✔✔shows swhatsmayshappenstosasspecificspopulation.
evaluativesscreeningstools-scorrectsanswers✔✔evaluatessthesunderstanding/effectiveness
,SF-36s-
scorrectsanswers✔✔predictivesscreeningstoolstosassesssfunctionalshealthsandswellsbeing.sA
ssessessphysicalsandsmentalshealth.s
-susedsinshealthseconomics,scost-effectivenesssofshealthstx
-evalssindividualspatientshealthsstatus.
-sdoessnotsconsiderssleep
-scoreds00-100,slowersscore->sincr.sdisability
patientsactivationsmeasures-
scorrectsanswers✔✔13sitemspredictivesscreeningstoolstosevaluatespatient'ssknowledge,sskill
s,sconfidencesinsself-care.
-shighersthesscoresthesbetters(scoreds0-52)
-predictsshealthscaresoutcomes,smedicationsadherencesandsERsvisits.
healthsrisksassessments-
scorrectsanswers✔✔predictivesscreeningstool:spatient'ssselfsassessmentsof stheirshealthsands
howslikelystheyswillsseekscare.s
-spredictssfutureshealthscosts
-spredictsslikely-hoodsofsprogressionsofstheirsillnessstosasworsescondition.s
-sexamples:sPHQ-9,setc.
rosesQs-
scorrectsanswers✔✔healthsrisksassessmentsforsangina,sMI,scoronarysheartsdisease.s
sdefinedsanginaspectorissas,s"aschestspainsorsdiscomfortswithsthesescharacteristics:s
s(a)sthessitesmustsincludeseithersthessternums(anyslevel)sorsthesleftsarmsandsleftsanteriorsches
ts(definedsassthesanteriorschestswallsbetweenstheslevelssofsclaviclesandslowersendsofssternu
m),
s(b)sitsmustsbesprovokedsbyseithershurryingsorswalkingsuphills(orsbyswalkingsonstheslevel,sforst
hoseswhosneversattemptsmore),s
s(c)swhensitsoccurssonswalkingsitsmustsmakesthessubjectseithersstopsorsslackenspace,sunlesss
nitroglycerinsisstaken,s(d)sitsmustsdisappearsonsasmajoritysofsoccasionssins10sminsorslesssfro
msthestimeswhensthessubjectsstandssstill."
Possiblesmyocardialsinfarction1swassdefinedsas,s"onesorsmoresattackssofsseverespainsacro
s
sssthesfrontsofstheschestslastingsfors30sminsorslonger."
seattlesanginasquestionnaires-scorrectsanswers✔✔19-itemsself-
administeredshealthsrisksassessmentsforsanginasandsfunctionalsarterysdiseasesmeasuringsfi
vesdimensionssofscoronarysarterysdisease:
1sphysicalslimitation,s2sanginalsstability,s3sanginalsfrequency,s4streatmentssatisfactionsands5
sdiseasesperception.
-
scoresofs0stos100,swhereshighersscoressindicatesbettersfunctions(eg,slesssphysicalslimitation,
slesssangina,sandsbettersqualitysofslife).
, arthritissimpactsmeasurementsscaless-
scorrectsanswers✔✔healthsrisksassessment:sDisease-
specificsmeasuresofsphysical,ssocial,sandsemotionalswell-
beingsdesignedsassasmeasuresofsoutcomesinsarthritis.
-
scales:smobility,sphysicalsactivitys(walking,sbending,slifting),sdexterity,shouseholdsactivitys(
managingsmoneysandsmedications,shousekeeping),ssocialsactivities,sactivitiessofsdailyslivin
g,spain,sdepression,sandsanxiety.s
Scoresrange:sRangesiss0-10sforseachssection.sTotalshealthsscores0-60.
-->sZerosrepresentssgoodshealthsstatus,s10sands60srepresentspoorshealthsstatus.
functionalslivingsindex-cancers-scorrectsanswers✔✔healthsrisksassessment:sCancer-
specific,sfunctionally-orientedsqualitysofslifesinstrument.
-22sitemssassessings5sdomains:sPhysicalswell-
beingsandsability,semotionalsstate,ssociability,sfamilyssituation,snausea
-sHighersscoresindicatessbettersqualitysofslife.
BASIS-32s-scorrectsanswers✔✔healthsrisksassessment:s32-
itemsBehaviorsandsSymptomsIdentificationsScale.sbehavioralshealthsassessmentstool.
-smeasuresstheschangesinsself-
reportedssymptomsandsproblemsdifficultysoversthescoursesofstreatment.
-
sassesses:sRelationstosSelf sandsOthers,sDepressionsandsAnxiety, sDailysLivingsandsRolesFu
nctioning,sImpulsivesandsAddictivesBehavior,sPsychosis.
-shighersscorespoorersoutcome
minismentalsstatesexams-scorrectsanswers✔✔healthsrisksassessment:s
30-pointsquestionnairesmeasuresscognitivesimpairmentstosscreensforsdementia.
-shighersthesscore,slesssdementia
-s18-23sissmildsdementia
-s0-17sissseversdementia
hopkinsssymptomschecklist-25s-scorrectsanswers✔✔healthsrisksassessment:sself-
reportingsquestionnairessymptomsinventoryswhichsmeasuresssymptomssofsanxietysandsdep
ression.
-
Thesscalesforseachsquestionsincludessfourscategoriessofsresponses("Notsatsall,"s"Aslittle,"s"Q
uitesasbit,"s"Extremely,"srateds1stos4,srespectively).sTwosscoressarescalculated:sthestotalssco
resissthesaveragesofsalls25sitems,swhilesthesdepressionsscoresissthesaveragesofsthes15sdepre
ssionsitems
mcgillspainsquestionnaires-scorrectsanswers✔✔scalesofsratingspain.sItsissasself-
reportsquestionnairesthatsallowssindividualsstosgivestheirsdoctorsasgoodsdescriptionsofsthesqu
alitysandsintensitysofspainsthatstheysaresexperiencing.sUserssfirstsselectsassingleswordsfromse
achsgroupsthatsbestsreflectsstheirspain.sUserssthensreviewstheslistsandsselectsthesthreesword