Chapter 2: Foundations of Resident Care Actual Exams Questions & Answers
Communication: - ACCURATE ANSWER-The process of exchanging information. Verbal Communication: - ACCURATE ANSWER-Uses spoken or written words. Nonverbal Communication: - ACCURATE ANSWER-Communication without using words. Objective information: - ACCURATE ANSWER-Based on what a person sees, hears, touches or smells. Objective information is collected by using the senses. Subjective information: - ACCURATE ANSWER-Something a person cannot or did not observe. Based on something a resident reported that may or may not be true. Also called symptoms. Incontinence: - ACCURATE ANSWER-The inability to control the bladder or the bowels. Clichés: - ACCURATE ANSWER-Phrases that are used over and over again and do not really mean anything. Defense Mechanisms: - ACCURATE ANSWER-Unconscious behaviors used to release tension or cope with stress. Denial: - ACCURATE ANSWER-Completely rejecting the thought or feeling. Projection: - ACCURATE ANSWER-Seeing feelings in others that are really one's own.
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