Management Questions
and Answers
hospitality facility
Ans- creates a visible, marketable identity for its products by the style of
signage; a distinctive color scheme used in interior or exterior design; and the
characteristic appearance of the building itself
Property operation and Maintenance (POM) and Utilities
Ans- the two primary facility-related operating expenses for a hospitality
business are
Electricity
Ans- the major element of the utilities expenditure
,Replacement reserve funds
Ans- FF&E, building repair, and emergency services are expense items covered
Function for which the facilities manager has responsibility
Ans- contractual and regulatory compliance, parts inventory and control, and
emergency planning and response.
Routine Maintenance
Ans- Maintenance that pertains to the general upkeep of the property, recurs
on a regular basis, and requires minimal training
Scheduled Maintenance
Ans- Maintenance that includes preparing equipment for changes in the
seasons
Equipment data card
, Ans- a form used for all major pieces of equipment to record important
maintenance information
Room data card
Ans- space for scheduling and verifying the preventive maintenance dates for
the room; information about the major HVAC and electrical services in a room;
some equipment warranty information
Material safety data sheets
Ans- inform employees about potentially hazardous materials used in the
workplace and explain how to work with these materials.
The following provisions are normally included in a maintenance contract
Ans- a schedule of frequency of work and specific duties; a cancellation clause;
and specific fees for the work to be done.
Wages and benefits
Ans- the larges portion of the maintenance department's POM expenditure.