Nearness to raw materials would be most important to a - CORRECT ANSWER manufacturing company
A self-service vending machine that duplicates house and car keys in store is an example of a: - CORRECT
ANSWER micro-factory
Last step in the procedure for making location decision? - CORRECT ANSWER evaluate alternatives and make a selection
When a location evaluation includes both quantitative and qualitative inputs, a technique that can be used is? - CORRECT ANSWER Factor rating
The center of gravity method is used to ____ travel time, distance and costs - CORRECT ANSWER minimize
Software systems knowns as GIS help in location analysis. The initials GIS stand for: - CORRECT ANSWER Geographical Information System
Facilities, personnel and operations that are located around the world are called? - CORRECT ANSWER globalization
Cultural difference, customer preferences, labor and resources are factors relating to: - CORRECT ANSWER foreign locations
The method for evaluating location alternatives which uses their total cost curves is: - CORRECT ANSWER
cost-volume analysis
The method for evaluating alternatives which minimizes shipping cost between multiple sending and receiving locations - CORRECT ANSWER transportation model analysis A tool that is not used for quality management - CORRECT ANSWER redesign
A told that depicts process variation graphically is - CORRECT ANSWER control chart
Which is NOT a cost of quality? - CORRECT ANSWER Extended service contracts
Lost production time, scrap, and rework are examples of: - CORRECT ANSWER internal failure costs
Loss of business, liability, productivity and costs are consequences of: - CORRECT ANSWER poor quality
Quality planning and administration, quality training, and quality control procedures are examples of: - CORRECT ANSWER prevention costs
ISO 9000 standards do not have a requirement for - CORRECT ANSWER training
A quality circle is - CORRECT ANSWER a voluntary group of employees
Which of the following is an element of TQM? - CORRECT ANSWER all od these are elements of TQM
Which of the following raises quality risks? - CORRECT ANSWER outsourcing to less-developed countries
The process of identifying other organization that are best at some facet of your operations, and then modeling your organization after them is known as: - CORRECT ANSWER benchmarking
Which of the following is not a goal of process improvement? - CORRECT ANSWER Identifying the cause of a problem
As regards quality risks, which of the following would be least likely to involve outsourcing to less-
developed countries? - CORRECT ANSWER pharmaceuticals?