Chapter 10 Vocabulary and Review Questions and Answers

Chapter 10 Vocabulary and Review Questions and Answers Consumer is a patient, client, resident, or other recipient of healthcare services Consumer Informatics is the field devoted to informatics from multiple consumer or patient views Population Health is an opportunity for health care systems, agencies and organizations to work together in order to improve the health outcomes of the communities they serve Public Health works to protect and improve the health of communities through policy recommendations, health education and outreach, and research for disease detection and injury prevention Health Disparities a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage Health Literacy the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand, and use information and services to inform health-related decisions and actions for themselves and others Jargon is specialized terminology used by a specific group Consumer Health Applications Healthcare-based applications designed for use by the patient or provider on smart phones, tablets, and other computers Consumer Engagement A diverse set of activities that can include interacting with healthcare providers, seeking health information, maintaining a PHR, and playing an active role in making decisions in regard to personal healthcare Blue Button A campaign that was established by The Office of the National Coordinator for Health IT (ONC). It is a consumer-motivated method to improve healthcare by having the patient or caretaker actively involved in decisions and planning by having direct access to personal health information e-Patients Individuals who are equipped, enabled, empowered, and engaged in their health and health care decisions Patient Portal is an information system established and maintained by the healthcare organization that allows patients to log in to obtain their health information, register for appointments, and perform other functions Shared Data Record a popular and effective model for a PHR Social Media are online tools that allow people to communicate Review Questions Connie has met with her new primary care physician and nurse practitioner (NP). The Np has explained in detail to her the patient portal for the practice. since Connie has some unusual conditions, the NP has shown her how to find more information on her conditions. The NP called it "consumer informatics". An example of consumer informatics includes Health Information Literature New patients at ABC Clinic are given an orientation to the clinic's services. The health literacy orientation includes contact information and pictures of the providers as well as material on specific medical conditions. The material includes websites, articles, and diagrams to help patients and their caregiver/family better understand their conditions. Health literacy is important because patients need to be able to: Understand Risk The ABC Clinic is a member of the Blue Button campaign. It wants to help improve the health of the community it serves by better educating its patients. The staff is trained as to how to increase the number of e-patients it has. An e-patient is one who: Is engaged in her healthcare You are discussing material that can be posted to the hospital's website and its Facebook page by the Public Relations Department for ABC Hospital. Identify what they can post to their social media. Support Groups The XYZ Clinic is consulting with the hospital about social media. It is working with the CIO to strengthen its policies and procedures. The clinic's social media policies should address: Improper usage of social media by the staff regarding clinic business and communications An excellent way to increase patient engagement is to have patients keep their own PHR. Not only will they have access to their lab results for themselves, but also to track exercise and dietary information. PHRs allow patients to: Add other personal health-tracking information The ABC clinic wants to make sure patients are more prepared for medical procedures by getting them involved patient education. One of the patient education sessions involves a tour of an operating room suite and they encourage the patients to be involved and ask questions. Benefits of this type of patient engagement include: Improved patient satisfaction Deborah really likes the ability to go online and schedule her appoints with her internal medicine doctor. She just has to go the clinic's website and click into the patient scheduler and choose the day and time available that best meets her needs. She doesn't need to wait and talk to a staff member unless something unusually is going on. The information system that is controlled by the healthcare organization that allows patients to register is known as: Patient Portal To better the rural community it serves, XYZ Hospital has instituted a remote patient monitoring system for patients with pacemakers. Patients use a smart phone app to download the information collected by the pacemaker that is then sent to their physicians on a more frequent basis than a regularly scheduled doctor's appointment, Because the data is collected more frequently, the doctor's can identify cardiac issues before they become a real problem requiring the patient to be admitted. Benefits to telehealth include: Reducing Hospitalization Critique this statement: Consumer health applications are used solely by patients. This is a false statement as it is also used by healthcare providers Identify the accurate statement about health literacy. Health literacy includes understanding discharge instructions Dr. Tate told his patient James that he was going to "perform a CABG due to James's CAD before he had an AMI". Of course, James had no idea what Dr. Tate said or meant by that statement. The terms or phrases used for specialized terminology by a specific group is called Jargon Sarah needs to schedule an appointment for her yearly physical exam. Her physician office has a very interactive EHR. Identify the aspect of the EHR she should use to request an appointment. Patient Portal Kyle wants to ensure his physician knows about the dietary supplements he is taking fort irritable bowel syndrome. Identify where Kyle should record this. Personal Health Record (PHR) ABC Hospital is working with the surrounding physician offices and health clubs to encourage more physical conditioning activities within the community. They have provided incentives to patient who join health clubs, lose weight, or decrease their cholesterol levels. This type of program is an example of: Population Health A local university is now the site for COVID-19 testing. After meeting with the state health department and local hospital officials, they have devised a plan for the notification of positive test results. This plan includes notifying the patient, followed by contact with health professionals regarding treatment, tracing anyone the patient came in contact with, an follow-up care. This process is an example of: Public Health