Chapter 7- e-Business Systems
Cross-Functional Enterprise Applications - ANS-reengineer/improve business activities by
crossing boundaries of traditional business functions
Enterprise Application Architecture - ANS-overview of major cross-functional enterprise
applications and their interrelationships
New Product Development Process - ANS-have to level the organization out so everyone has
access to what they need
Interrelationships of (Cross-Functional Enterprise Applications) - ANS-don't want customers to
know about suppliers because they will cut you out
Front Office - ANS-consists of the sales personnel and corporate finance employees; these
people generate most of the revenue for the firm
Back Office - ANS-the portion of a company made up of administration and support personnel
who are not client-facing.
Transaction Processing Systems - ANS-handles/records daily business activities (transactions)
Transaction - ANS-anything that occurs during daily business of which a record must be kept
Online Transaction Processing Systems - ANS-capture and process transactions immediately, in
real time
Transaction Processing Cycle - ANS-Data Entry, Transaction Processing, Database
Maintenance, Document and Report Generation, and Inquiry Processing
Data Entry - ANS-capture business data
Transaction Processing - ANS-Batch Processing and Real-time (online) Processing
Batch Processing - ANS-record data, the process it periodically in "batches"
Real-Time (Online) Processing - ANS-capture and process the data immediately after it occurs
Database Maintenance - ANS-databases must be updated so they are always correct and
up-to-date
Document and Report Generation - ANS-T-P systems produce a variety of reports
Cross-Functional Enterprise Applications - ANS-reengineer/improve business activities by
crossing boundaries of traditional business functions
Enterprise Application Architecture - ANS-overview of major cross-functional enterprise
applications and their interrelationships
New Product Development Process - ANS-have to level the organization out so everyone has
access to what they need
Interrelationships of (Cross-Functional Enterprise Applications) - ANS-don't want customers to
know about suppliers because they will cut you out
Front Office - ANS-consists of the sales personnel and corporate finance employees; these
people generate most of the revenue for the firm
Back Office - ANS-the portion of a company made up of administration and support personnel
who are not client-facing.
Transaction Processing Systems - ANS-handles/records daily business activities (transactions)
Transaction - ANS-anything that occurs during daily business of which a record must be kept
Online Transaction Processing Systems - ANS-capture and process transactions immediately, in
real time
Transaction Processing Cycle - ANS-Data Entry, Transaction Processing, Database
Maintenance, Document and Report Generation, and Inquiry Processing
Data Entry - ANS-capture business data
Transaction Processing - ANS-Batch Processing and Real-time (online) Processing
Batch Processing - ANS-record data, the process it periodically in "batches"
Real-Time (Online) Processing - ANS-capture and process the data immediately after it occurs
Database Maintenance - ANS-databases must be updated so they are always correct and
up-to-date
Document and Report Generation - ANS-T-P systems produce a variety of reports
