911 Dispatcher Pre Test Questions With All Correct Answers.

A caller reports a heavy, black smoke coming from the window of a nearby building. What is the most appropriate fire/rescue call classification for this case? - Answer Structure fire An alert first-party caller reports that he doesn't feel well. He explains that he feels nauseated and has some chest pain. What is the most appropriate medical call classification for this case? - Answer Chest Pain/Chest Discomfort (Non-traumatic) When communicating with a caller suffering from hallucinations or delusions, the ETC should challenge the caller's false assertions and beliefs. - Answer False The International Academies of Emergency (IAED) recognizes the emergency telecommunicator (ETC) as the first Incident Commander (IC) under the Incident Command System (ICS). * - Answer True For many law enforcement/police calls, the most important characteristic of the reported event is the: - Answer time, occurrence Which of the following is the best definition for "repetitive persistence"? - Answer A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase should contain both an action and a reason for the action Interagency communication (interoperability) tends to be inefficient and ineffective: - Answer Without standardized cross-agency rules and procedures for radio use The nonspecific response of the body to any demand for change is: - Answer stress If a responder or field unit needs additional resources at the scene, who would typically be responsible for locating, notifying, and coordinating those additional resources? - Answer Emergency Telecommunicator