a. True
b. False
ANSWER: False
2. Recognizing the value of employees involves the organizing role of management.
a. True
b. False
ANSWER: False
3. Allocating resources across the organization is part of the organizing management function.
a. True
b. False
ANSWER: True
4. How an organization goes about accomplishing a plan is a key part of the management
function of controlling.
a. True
b. False
ANSWER: False
5. Where the organization wants to be in the future and how to get there defines controlling.
a. True
b. False
ANSWER: False
6. The use of influence to motivate employees to achieve the organization's goals refers to
controlling.
, a. True
b. False
ANSWER: False
7. Organizing means defining goals for future organizational performance and deciding on the
tasks and resources needed to attain them.
a. True
b. False
ANSWER: False
8. Controlling involves monitoring employee's activities and taking corrective action as
necessary.
a. True
b. False
ANSWER: True
9. Leading is the use of influence to motivate employees to achieve organizational goals.
a. True
b. False
ANSWER: True
10. When an organization is deliberately structured, it is designed to achieve some outcome, such
as making a profit.
a. True
b. False
ANSWER: True
11. An organization is a social entity that is goal directed and deliberately structured.
, a. True
b. False
ANSWER: True
12. Efficiency refers to the degree to which the organization achieves a stated objective.
a. True
b. False
ANSWER: False
13. All managers have to pay attention to costs and according to research, the best way to
improve organizational effectiveness is by severe cost cutting.
a. True
b. False
ANSWER: False
14. The ultimate responsibility of managers is to achieve high performance by balancing
efficiency and effectiveness.
a. True
b. False
ANSWER: True
15. Efficiency can be calculated as the amount of resources used to produce a product or service.
a. True
b. False
ANSWER: True
16. To perform effectively, all managers must possess conceptual, human, and technical skills,
though the degree of each skill necessary at different levels of an organization may vary.
, a. True
b. False
ANSWER: True
17. Only the top managers in organizations need conceptual skills since it involves planning.
a. True
b. False
ANSWER: False
18. A manager's ability to work with and through other people and to work effectively as a group
member is called human skills.
a. True
b. False
ANSWER: True
19. Technical skills are most important at lower organizational levels while conceptual skills
become more important as managers move up the organizational hierarchy.
a. True
b. False
ANSWER: True
20. One of the biggest mistakes during turbulent times is managers' failure to comprehend and
adapt to the rapid pace of change in the world around them.
a. True
b. False
ANSWER: True
21. The ability to motivate others is considered a technical management skill.