MNG-210-82B Final Exam Study Guide With Questions And Answers Verified Guaranteed Distinction.

A person who supports and is responsible for the work of others is called a(n) _____________ A) shareholder B) leader C) manager D) employee - correct answer C A decision that chooses the first satisfactory alternative that is presented is called a(n) ____________ decision. A) reasonable B) satisficing C) classical D) optimizing - correct answer B Effective managers help others achieve high performance and ________ in their work A) profits B) rewards C) satisfaction D) salary - correct answer C A standing plan that communicates broad guidelines for employees to use when making decisions and actions is called a ____________ A) budget B) policy C) project plan D) procedure - correct answer B The purpose of strategic plans is to support tactical plans A) True B) False - correct answer B A plan that commits resources to projects or activities is called a ____________ A) policy B) strategy C) budget D) vision - correct answer C A(n) ____________ clarifies the purpose of an organization and expresses what it hopes to be in the future A) policy B) budget C) procedure D) vision - correct answer D Which of the following is the first step in the decision-making process? A) evaluating results B) making the decision C) generating D) definition the problem - correct answer D A ____________ decision applies a pre-existing solution to a routine problem A) complex B) correct C) programmed D) non-programmed - correct answer C Plans that usually cover three years or more are called ____________ plans A) long-range B) medium C) operational D) short-range - correct answer A The process of predicting what will happen in the future is called: A) aero-based budgeting B) contingency planning C) scenario planning D) forecasting - correct answer D ____________ justice focuses on treating people fairly regardless of personal characteristics A) distributive B) instrumental C) procedural D) interactional - correct answer A Plans that define the carious short-term activities needed to implement strategic plans are called ____________ plans A) operational B) strategic C) long-term D) business - correct answer A The primary responsibility of the board of directors is to ____________ A) oversee the affairs of the organization B) do tactical planning C) tell all the managers what to do D) make daily operational decisions - correct answer A Which justice focuses on the fair application of policies and rules? A) distributive B) interactional C) procedural D) fair - correct answer C The three different conditions or problem environments in which managers make decisions are: A) Certain, absolute, and risk B) good, neutral, and bad C) certain, risk, and uncertain, D) absolute, uncertain, and indeterminate - correct answer C Which of the following refers to the ability to manage ourselves and our relationships effectively? A) communication skill B) competitive intelligence C) emotional intelligence D) technical skill - correct answer C Managers who ignore information that would otherwise signal the presence of a performance threat or opportunity, and who prefer not to make decisions are called: A) problem solvers B) problem seekers C) problem avoiders D) problem creators - correct answer C The problem in a crisis situation is not just that it is often unexpected, but that it must be handled quickly in order to avoid a disaster A) True B) False - correct answer A The view "No one will ever know about it" is a way of ____________ unethical behavior. A) rationalizing B) eliminating C) dismissing D) acknowledging - correct answer A Ethical dilemmas often arise out of the conflicting desires of manager, employees, and customers A) true B) false - correct answer A At each stage of decision making, spotlight questions help manager to perform: A) ethical reasoning B) financial analysis C) alternative analysis D) commitment escalation - correct answer A Broad beliefs about what is appropriate behavior are called ______________ A) judgements B) ethics C) laws D) values - correct answer D A person who guides the performance of an organization as a whole or of one of its major parts is called a ________________ A) top manager B) middle manager C) first-line manager D) supervisor - correct answer A Which of the following concepts suggests that there is no one right way to behave and ethical behavior is always dependent on cultural context? A) universalism B) cultural relativism C) procedural rights D) ethical imperialism - correct answer B The __________________ view holds that behaviors that deliver the greatest good to the greatest number of people are ethical A) utilitarian B) moral rights C) best D) justice - correct answer A The reason managers have such a large share of the responsibility for maintaining ethical behavior is due to their power and ability to set the tone for the organization A) true B) false - correct answer A Which of the following skills is at the least necessary to senior managers? A) leading B) conceptual C) interpersonal D) technical - correct answer D To increase the power and visibility of ethics codes, some companies have new employees sign an agreement to follow the code as a condition of employment A) true B) false - correct answer A ____________ are the methods that lead to superior performance A) complacency traps B) forecasting C) best practices D) operating procedures - correct answer C The generation of a novel idea or approach that solves a problem or identifies an opportunity is called A) representative thinking B) availability heuristic C) problem solving D) creativity - correct answer D A(n) ____________ is a choice among possible alternative courses of action A) decision B) guess C) alternative D) inquiry - correct answer A The belief that ethical behavior treats all people impartially and fairly is called the ____________ view A) moral rights B) justice C) individual D) fair - correct answer B Tom is responsible for a group of manufacturing assembly workers who report to him. Tom is a ____________ manager A) senior B) middle C) top D) first-line - correct answer D At First United bank, division managers, regional managers, branch managers would be known as: A) non managerial workers B) top managers C) first-line manager D) middle managers - correct answer D In Kohlberg's three levels of moral development, the preconventional stage is based on ____________ behavior A) non-centered B) social-centered C) principle D) self-centered - correct answer D The post conventional stage in Kohlberg's three levels of moral development is based on _______________ behavior A) principle-centered B) social-centered C) self-centered D) non-centered - correct answer A When an individual moves higher in management ranks, the level of certainty in a problem environment tends to increase A) true B) false - correct answer B Which of the following refers to the process of developing alternative plans in anticipation of solving problems with implementing the existing plan? A) budgeting B) contingency planning C) forecasting D) scenario planning - correct answer B While making decision, Jason selects the alternative that provides the absolute best solution to a problem. In this scenario, Jason makes a(n) _____________ decision A) optimizing B) satisfying C) intuitive D) carefully implemented - correct answer A _______________ values are preferences regarding the means to a desired end A) terminal B) ethical C) righteous D) i