Mng 2100 - Module 6 Complete Exam With Accurate Questions And Verified Answers.

Motivation - correct answer The intention of achieving a goal, leading to goal-directed behavior - What makes employees "go the extra mile"? -What makes employees willing to achieve the goals we set for them? Why is motivation important? - correct answer Employee job performance = Motivation * Ability * Environment We want our employees to be motivated to: - correct answer -Show up on time -Be engaged at work - Go the extra mile -Stay with the company Extinsic Rewards - correct answer Pay off a person receives from others for performing a task Intrinsic Rewards - correct answer satisfaction a person receives from performing the particular task itself Theories: - correct answer -motivation is a very complex concept -theories help explain the psychological processes of motivation Need-Based Theories - correct answer -focuses on understanding individual needs Process-Based Theories - correct answer View motivation as a rational process Maslow's Hierarchy of Needs - correct answer (level 1) Physiological Needs, (level 2) Safety and Security, (level 3) Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self Actualization Herzberg's Two-Factor Theory - correct answer proposed that work satisfaction and dissatisfaction arise from two different factors - work satisfaction from so-called motivating factors and work dissatisfaction from so-called hygiene factors Hygiene Factors (Dissatisfaction) - correct answer Factors that are part of the context in which work is performed (company policy and rules, supervision, relationships, salary, security,working conditions) Motivating Factors (Satisfaction) - correct answer Factors that are intrinsic to the job its self (achievement, recognition, interesting work, increased responsibility, advancement,growth) McClelland's Theory of Needs - correct answer a theory that states achievement, power, and affiliation are three important needs that help explain motivation (Achievement,affiliation,power) Equity Theory of Motivation - correct answer Focuses on the desire to be treated with equity and to avoid perceived inequity equity sensitivity - correct answer a personality trait that explains different reactions to inequity Benevolents [Equity sensitivity] - correct answer give without wanting much in return. Tolerant of situations where they are rewarded Equity Sensitivities - correct answer Want balance, as their input/output ratio becomes imbalanced, they become uncomfortable Entitleds - correct answer individuals who expect to receive a lot without giving much in return Distributive Justice (definition) - correct answer Fair distribution of the benefits and burden in society is based on the needs and contributions of its members procedural justice - correct answer perceived fairness of the process used to determine the distribution of rewards Interactional Justice - correct answer the degree to which people are treated with respect, kindness, and dignity in interpersonal interactions Expectancy Theory - correct answer the idea that alcohol effects can be produced by people's expectations of how alcohol will influence them in particular situations 3 Questions of Expectancy Theory - correct answer 1)Do I believe that a high level of effort will lead to desired outcomes? 2)Do i believe that my performance is related to my outcomes? 3) Do I value this outcome that I will receive as a result of my performance? Reinforcement Theory - correct answer theory that positive and negative reinforcers motivate a person to behave in certain ways positive reinforcement - correct answer Increasing behaviors by presenting positive stimuli, such as food. A positive reinforcer is any stimulus that, when presented after a response, strengthens the response. negative reinforcement - correct answer Increasing behaviors by stopping or reducing negative stimuli, such as shock. A negative reinforcer is any stimulus that, when removed after a response, strengthens the response. (Note: negative reinforcement is not punishment.) punishment - correct answer negative behavior followed by negative consequences (manager demotes employee) Extenction - correct answer used to weaken undesired behaviors by simply ignoring or not reinforcing them Organizational Behavior Modification - correct answer step 1: identify the behavior to modify step 2: measure the baseline of the behavior step 3: Determine the cause/effects of the behavior step 4: implement an intervention to change the behavior step 5: evaluate and maintain Job Design - correct answer how a job is designed has a major impact on employee motivation Job Specialization - correct answer The process by which a division of labor occurs as different workers specialize in different tasks over time. --- Frederick Taylor Job Rotation: - correct answer a job enrichment strategy that involves moving employees from one job to another job enlargement - correct answer increasing the number of different tasks in a given job by changing the division of labor job enrichment - correct answer A motivational strategy that emphasizes motivating the worker through the job itself. Job Characteristics Model - correct answer a job design model that relates the motivational properties of jobs to specific personal and organizational consequences of those properties 5 Core Job Dimension: - correct answer 1) skill variety - degree to which the job requires the person to use multiple skills 2) Task Identity - degree to which a person completes a piece of work from start to finish 3) Task Significance - degree to which a job substantially affects other peoples' work, health, and well being 4) Autonomy - degree to which a job provides a person with the freedom to decide how to perform a task 5) Feedback - degree to which a job allows a person to learn how effective s/he is at work Goal-Setting Theory of Motivation - correct answer a theory of motivation