• Wrong document? Swap it for free
  • Written by students who passed
  • Immediately available after payment
  • Read online or as PDF
  • 4.6 TrustPilot
0
Sell
Where do you study
Your language
Start selling Create your account
  • Zendesk Admin
  • Zendesk Admin
To add items to your wishlist, you must be logged in
Document preview thumbnail
Preview 2 out of 8 pages
Exam (elaborations)

Zendesk Administrator Exam- Section 5 Additional Features Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+

0.0
(0 reviews)
- sold
8 pages
2023/2024 Written for academic year
Institution Zendesk Admin
Course Zendesk Admin
Document preview thumbnail
Preview 2 out of 8 pages

What is a web widget? : The web widget is a seperate application that you can add to your website or help center. It allows support features to be embedded. If multiple components are enabled for the web widget, components are presented to end users in a specific sequence, at different times, rather than all at once. What are the different ways your customers can get help from the Web Widget? : 1. Guide- Customers can search Help Center articles for immediate self-service 2. Support- Customers can submit a support request using a contact form 3. Talk- Customers can request a CB or view a phone number to call 4. Chat- Customers can start a live chat with an agent Where does the Web Widget appears? : Bottom Corner by default 2 | P a g e What are the support components of the web widget? : 1. Self- Service 2. Live Chat 3. Phone Calls 4. Contact Forms What is the self-service component of the Web Widget in Zendesk? : If help center is enabled in the web widget than customers will be presented with Help Center Search first. How many results appear in Help Center Search? What about if Contextual Help is enabled? : Nine results appear if any matches are found. If Contextual help is enabled, up to 3 suggested articles appear below the search box. How are the results for self- service search configured? : The suggested articles are d

Document information

Uploaded on
June 14, 2024
Number of pages
8
Written in
2023/2024
Type
Exam (elaborations)
Contains
Questions & answers
Report Copyright Violation
$11.99
Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF
Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
Axpert
3.8
(127)
Sold
584
Followers
168
Items
29615
Last sold
6 days ago

Browse related subjects

Subjects

  • zendesk administrator exam section 5 additional

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Learn more Create citation
Working on your references?

Frequently asked questions

Whoops! We can’t load your doc right now. Try again or contact support.