Microsoft Dynamics 365 MB2-716 Cert Training Practice Questions with Answers

A, C, E You are using Dynamics 365's Positional Hierarchical Security feature. Your organization uses the following positional structure: Sales People report to Territory Sales Managers Territory Sales Managers report to Regional Sales Managers Regional Managers report to VP of Sales VP of Sales report to the CEO Which of the following Statements are true about the VP of Sales access to other records? A: A VP of Sales can read and modify Regional Managers Data B: A VP of Sales can only read Regional Managers Data C: A VP of Sales can only read Sales People's Data D: A VP of Sales can read and modify Territory Sales Managers Data E: A VP of Sales can only read Territory Sales Managers Data A,D Which of the following statements about the Hierarchical Security feature in Dynamics 365 are true? A: Positional can be used across business Units B: Managerial can be used across business units C: You can use Managerial and Positional at the same time D: You are granted either read or read/write access to all entities in your hierarchy C You have enabled Dynamics 365's Knowledge Search Functionality for the Account entity. Users are stating that they can search for Articles from the Web Client, but not inside of Interactive Service Hub (ISH). What is the most likely cause of the problem? A: You are only allowed to use Knowledge Search from the traditional web app and not ISH. B: The knowledge article, was marked to not display in ISH. C: You did not add the search control to the ISH form. D: The knowledge article has not been published. D You are going to publish Knowledge Articles up to an external portal. You need to supply a valid URL on the portal ensure the articles are posted correctly. Which of the URL would should you use? A: B: C: D: B You would like to create a process that can be used to capture specific address information that is missing on a lead. You want to find which information is missing, and then prompt the user to enter it. Using the information entered you also need it to update the original record. Which process would you mostly use to accomplish this? A: A Real-Time Workflow B: A Dialog C: A Background Workflow D: A Custom Action E: A Business Process Flow B You have created a workflow that should run every time a user creates a new lead in the system. You have activated it and verified that it runs when you create a new lead. However, the workflow does not run when any other user regardless of who they are creates a lead. What is most likely the reason?