CPHQ Study Questions with Correct Answers

CPHQ Study Questions with Correct Answers When is it most helpful to use Comparative Data? - Answer-Comparative data would prove most helpful in improving the processes at a low performing hospital by comparing their data and processes with those of high-ranking medical facilities and therefore, process improvement solutions could be derived. Quality - Answer-Doing the right thing at the right time in the right way for the right person and getting the best possible results. Quality Assessment - Answer-Determination of how processes and services correspond to current standards, as well as a patient's satisfaction with the care received. Quality Assurance - Answer-That set of activities that are carried out to set standards and to monitor and improve performance so the care provided will satisfy stated or implied needs. Focusing on outputs or quality after the point of production, including any corrective actions necessary to optimize post-production quality, as in a surgery preformed to removed a foreign body. Quality Improvement - Answer-An approach to the study and improvement of the processes of providing healthcare services to meet needs of clients. Quality Indicator - Answer-an agreed upon outcome measure to determine the level of quality achieved.