State Farm Auto Adjuster Certification Exam Questions
with All Correct Answers Graded A+
ACV - ✔️✔️-actual cash value
After Market Parts - ✔️✔️-Parts produced by a 3rd party for use on automobiles.
Betterment - ✔️✔️-An improvement made to and automobile that increases its value,
rather than a repair that simply maintains its current value
BL - ✔️✔️-Blend
Blend - ✔️✔️-This operation is equal to half the RF time on a panel. Blend would be
necessary if an adjacent panel required some paint so the color would match. If damage
is within 18" of an adjacent panel then blend. Allow 36" if it is a metallic or gold paint,
because the paints are hard to match.
Bridge - ✔️✔️-Bridging occurs between 2 surfaces painted at the same time. A good
example would be seen between a molding and the panel Eventually the bridge will
crack between the two and the integrity of the paint will deteriorate. Bridging is most
often related to R&I. If a shoes does not strip a panel naked then bridging will most
likely occur.
CEG - ✔️✔️-Collision Estimating Guide
Collision Estimating Guide - ✔️✔️-A reference for how much time the average
mechanic or painter will require performing a specific task.
Clean and Retape - ✔️✔️-When an adhesive molding, nameplate, or emblem is
removed and reinstalled. The painter must clean the glue off and apply a new coat.
, Clear Coat - ✔️✔️-is used to seal in the color pigment on a panel. Most vehicles have
two stage paint which is first coat color, second coat clear.
Corrosion Protection - ✔️✔️-This material is applied to the underside of a panel to
prevent corrosion. This protection needs to be considered when when estimating
damage repair.
Deductible - ✔️✔️-An amount, stated on the policy , for which the policy holder is
responsible. Deductibles are assessed on a per incident basis.
Depreciation - ✔️✔️-The decrease in the market value of a vehicle over time. The
amount of yearly depreciation is affected by variables including car condition, resale
market supply and demand, and reputation of the manufacturer and or model.
DOL - ✔️✔️-Date of Loss
Date of Loss - ✔️✔️-The date when the damage occurred.
EFS - ✔️✔️-Estimator Fact Sheet
Estimator Fact Sheet - ✔️✔️-the fact sheet is accompanied with each claim. Before
evaluating the damage you will need to verify all information on the efs. It will have
important information such as the deductible, VIN, and date of loss.
Flex Additive - ✔️✔️-This is added to the paint when applying it to a plastic part. Plastic
parts will bend slightly with wind and the paint must be flexible to prevent cracking.
HSLA - ✔️✔️-High Strength Low Alloy
High Strength Low Alloy - ✔️✔️-A high strength, light weight metal commonly used for
hoods on some pickups and cars. HLSA requires more heat and is difficult to repair.
with All Correct Answers Graded A+
ACV - ✔️✔️-actual cash value
After Market Parts - ✔️✔️-Parts produced by a 3rd party for use on automobiles.
Betterment - ✔️✔️-An improvement made to and automobile that increases its value,
rather than a repair that simply maintains its current value
BL - ✔️✔️-Blend
Blend - ✔️✔️-This operation is equal to half the RF time on a panel. Blend would be
necessary if an adjacent panel required some paint so the color would match. If damage
is within 18" of an adjacent panel then blend. Allow 36" if it is a metallic or gold paint,
because the paints are hard to match.
Bridge - ✔️✔️-Bridging occurs between 2 surfaces painted at the same time. A good
example would be seen between a molding and the panel Eventually the bridge will
crack between the two and the integrity of the paint will deteriorate. Bridging is most
often related to R&I. If a shoes does not strip a panel naked then bridging will most
likely occur.
CEG - ✔️✔️-Collision Estimating Guide
Collision Estimating Guide - ✔️✔️-A reference for how much time the average
mechanic or painter will require performing a specific task.
Clean and Retape - ✔️✔️-When an adhesive molding, nameplate, or emblem is
removed and reinstalled. The painter must clean the glue off and apply a new coat.
, Clear Coat - ✔️✔️-is used to seal in the color pigment on a panel. Most vehicles have
two stage paint which is first coat color, second coat clear.
Corrosion Protection - ✔️✔️-This material is applied to the underside of a panel to
prevent corrosion. This protection needs to be considered when when estimating
damage repair.
Deductible - ✔️✔️-An amount, stated on the policy , for which the policy holder is
responsible. Deductibles are assessed on a per incident basis.
Depreciation - ✔️✔️-The decrease in the market value of a vehicle over time. The
amount of yearly depreciation is affected by variables including car condition, resale
market supply and demand, and reputation of the manufacturer and or model.
DOL - ✔️✔️-Date of Loss
Date of Loss - ✔️✔️-The date when the damage occurred.
EFS - ✔️✔️-Estimator Fact Sheet
Estimator Fact Sheet - ✔️✔️-the fact sheet is accompanied with each claim. Before
evaluating the damage you will need to verify all information on the efs. It will have
important information such as the deductible, VIN, and date of loss.
Flex Additive - ✔️✔️-This is added to the paint when applying it to a plastic part. Plastic
parts will bend slightly with wind and the paint must be flexible to prevent cracking.
HSLA - ✔️✔️-High Strength Low Alloy
High Strength Low Alloy - ✔️✔️-A high strength, light weight metal commonly used for
hoods on some pickups and cars. HLSA requires more heat and is difficult to repair.
