1. Gail, a senior nursing student, consults with her preceptor about a patient who has refused his medication.
When speaking with the patient he expresses that he does not believe the medication is helping with his pain
level. From a nursing sensitive outcome, which outcomes are addressed in this situation? (Select all that
apply.)
a. Quality of nursing care.
b. Symptom management.
c. Patient satisfaction.
d. Functional status.
ANS: B, C
Several broad categories of patient outcomes were identified by Doran (2011): Symptom management: how
well symptoms are managed. Examples: pain, fatigue. Patient satisfaction: patient satisfaction with nursing
care