USPS SSA Window Questions & Answers

USPS SSA Window What is GIST - Answer- Greet. Inquire, Suggest, Thank What is the postal service mission? - Answer- Provide trusted, affordable universal service Why does the Postal service go by the 24 hr clock? - Answer- To keep process on task to ensure collection and delivery is on time What is the minimum size of a letter - Answer- 3 1/2 x 5 What do you get with Priority Mail Express? - Answer- $100 insurance, 1-2 day delivery Guarantee, Tracking What do you get with USPS Tracking? - Answer- Day and time of delivery What are the color of the money orders? - Answer- Green (domestic) Pink (international) Why would someone need to insure a package? - Answer- Against lost, stolen, or damaged item How long are money orders good for? - Answer- FOREVER What are the 3 P's? - Answer- Personal, Professional, Postal How many keys do you get when you rent a PO Box? - Answer- 2 PO Boxes can be rented for how many months at a time - Answer- 3 months (auto pay) 6 months, 12 months What is Balloon Pricing? - Answer- Very light and very large What are the characteristics for Dimensional Weight Pricing - Answer- Priority, Zone 5-8 and is more than a Cubic foot What is a IRC (International Reply Coupon)? - Answer- a prepaid coupon use to purchase stamp equivalent of current postage rate to other country What would certified mail be used for? - Answer- Important documents such as taxes, court documents. What is restricted delivery? - Answer- when you needed a specific person to sign for item When do you need to fill out a 8105A? - Answer- for money orders purchases in $3000 or more and cashing of $10, 000 in a single day When would you fill out a 8105B - Answer- when a suspicious transaction has taken place What kind of payment can the Post office take? - Answer- Cash, credit/debit cards, money orders, travelers checks, checks (personal and business) What can you not purchase with a credit card? - Answer- Money orders, payment to DOS for passports employee debt, trust funds, etc What is the Max per Domestic money order? - Answer- $1000