Six Sigma- Yellow Belt Questions & Answers 100% Correct

Problem Statement- Include - ANSWERo Process/Defect o Timeframe o Baseline metrics o Cost/Benefit Goal Statement - ANSWERo Targeted Improvement o Timeframe o Projected Financial Benefits Project Defect - ANSWERInstance which fails to meet customer requirement Metrics - ANSWER-Primary Metric - Big "Y" o Secondary Metrics Possible negative consequences Financial Benefit - ANSWERo Hard Savings Directly Impact the bottom line Cost Reduction Revenue Enhancement o Soft Savings Increased Employee Productivity Cost Avoidance Descriptive Statistics - ANSWERData to recognize patterns, summarize and present the information Inferential Statistics - ANSWERSample data to aid in business decisions through estimates, predictions and other generalizations about larger data Shift and Drift - ANSWEROver time a process will shift and drift up to 1.5 sigma levels due to changes in technology and personnel. What is Six Sigma - ANSWERBusiness Philosophy -Project focused methodology resulting in significant financial gains -Team approach -State of near perfection 3.4 defects PMO Define Customer - ANSWERAnyone who buys or whose success or satisfaction depends on one's actions To increase process sigma, decrease the variation or variability - ANSWERT or F True What are the basic principles of data collection - ANSWERObserve first, then measure Know the data type Measure for a reason