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The Home Health Aide Handbook -Questions with Answers

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Chronic illness a long-term or long-lasting illness Medicare a federal health insurance program for people who are 65 or older, are disabled, or are ill and cannot work Medicaid a state-run medical assistance program for low-income people or those with disabilities HMO Health Maintenance Organization: a method of health insurance in which a person has to use a particular doctor except in cases of emergency PPO Preferred Provider Organization: a network of providers that contract to provide health insurance to a group of people Chain of command the line of authority within an agency Liability a legal term that means someone is responsible for harming someone else scope of practice defines the tasks that healthcare providers are legally permitted to do Compassionate being caring, concerned, considerate, empathetic, and understanding Empathetic being able to identify with the feelings of others Conscientious guided by a sense of right and wrong; principled Ethics the knowledge of right and wrong Laws rules set by the government to maintain order and safety Advance directives legal documents that allow people to choose what medical care they wish to have if they are unable to make those decisions themselves abuse purposeful mistreatment that causes physical, mental, or emotional pain or injury to someone


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