Southwest Airlines Certification Final Review questions & Answers 2024 ( A+ GRADED 100% VERIFIED)
1. Trip report ANS Sent from a worker to a supervisor after returning from a business trip 2. Response report ANS Sent in order to reply to a question or information requested 3. Field report ANS Sent to report on inspection and procedures 4. Directive report ANS Sent in order to state policies or procedures the writer wishes the reader to follow 5. Which of the following is the meaning or subject of information being communicated? ANS Message 6. Which of the following refers to the channels through which the information moves from the sender to the receiver? ANS Medium 7. Which of the following is an important part of evaluating or assessing presentation performance? ANS Pointing out mistakes to correct them for next time 8. Communication between a business and its employees is called which of the following? ANS Internal communication 9. Which of the following describes an indirect object? ANS Noun which receives an action
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