Publix Acsm Exam Study Guide

Publix Mission Statement - Answer-Passionately focused on customer value, Intolerant of waste, Dedicated to the dignity, value, and employment security of our associates, Devoted to the highest standards of stewardship for our stockholders, Involved as responsible citizens of our community. The Publix guarantee - Answer-" We will never knowingly disappoint you. If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request." Accountability activity audit report - Answer-Report to check for discrepancies in loans, pick ups, receipts, payouts, and non-merchandise payments TFCA report - Answer-Summaries the stores financial activities for the day and lists the tender types you should have in the safe. Reconciling - Answer-When you add the physical value of an item or tender and determine the difference (if any)from the value recorded in Publix Office Publix Office - Answer-The system used in the back office to do all accounting, reports, pick ups, loans, etc Over the Limit report - Answer-Identities tills that have excessive amounts of cash at any given time. Lists each till in the store scratch pad - Answer-A tool used to identify when an error occurs -in the safe or in the associates pick up. The scratch pad allows CSS to balance the amounts entered into the system to the actual picked up from the tills Scratch pad periods - Answer-Indicate the time a scratch pad was balanced in Publix office. There isn't a limit to the number of periods a scratch pad can have within a day. The system retains the scratch pad for two days. POS Over/Short by Tender report - Answer-A tool used to research discrepancies in the cash office t