Communication Final Exam

Communication Final Exam professional communication _____ incorporates written, verbal, visual, and digital communication to provide factual information that is usable in the workplace. A. Corporate communication B. Professional communication C. Business communication D. Lateral communication rhetoric The study of writing or speaking as a way of communicating information or persuading an individual is called _____. A. goodwill B. instruction C. process D. rhetoric communication process A series of actions on the part of the sender and the receiver of a message and the path the message follows is called _____. A. communication process B. verbal communication C. formal communication D. informal communication Formal communication _____ is sharing of information that conforms to specific protocol. A. Communication process B. Verbal communication C. Formal communication D. Informal communication sending an e-mail response Verbal communication includes all of the following except _____. A. making requests B. giving information C. participating in meetings D. sending an e-mail response context The environment or setting in which something occurs or is communicated is called _____. A. paralanguage B. haptics communication C. context D. professional communication paralanguage The attitude an individual projects with the tone and pitch of his or her voice is _____. A. paralanguage