Business Communications Final Exam Questions With Answers

Business Communications Final Exam Questions With Answers What are the three parts of the 3x3 writing process? Prewriting, Writing, and Revising. What steps are involved in the Prewriting process? Analyze, Anticipate, and Adapt. What steps are involved in the Writing process? Research, Organize, and Compose. What steps are involved in the Revising process? Revise, proofread, and evaluate. When you need information from a team member in another office what is the appropriate form of communication? E-mail. If you must explain to employees a new procedure for ordering supplies you would probably write what? An interoffice memo. When you respond to a customer asking about your product you would most likely prepare what? A letter. When are printed hard-copy memos necessary? Important internal messages that require a permanent record or formality. Organizations use memos for what purposes? To deliver instructions, official polices, short reports, long internal documents, and important announcements. Business letters are necessary when? A permanent record is needed, confidentiality, formality. Ex. Company entering into a contract with another company. How is a business letter formatted? Use left justification. Single-space the body and double-space between paragraphs. Sign the letter. Colon after salutation. What is included in the opening of a business letter? Ask question or issue a polite command. Ex. Please answer the following...