DELI KNOWLEDGE UPDATED QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTION
What turns publix hickory smoked turkey pink?
Sodium Nitrate
What does FIFO stand for?
First In First Out
Define what the "Danger Zone" is and What Temperatures it ranges Between
The Danger Zone is the zone of temperatures where bacteria levels grow
exponentially and it ranges between 40-140 degrees fahrenheit
What is the difference between merchandise and an ingredient?
Merchandise comes in ready to be sold as is. An ingredient is something you have to
prep before you sell it.
What does a 64 oz container hold?
Cold pack mix chicken or 20 pc h&s wings
What does a 24 oz M/wave container hold?
Cold pack chicken tenders
What is one of the most important things as managers we are supposed to do?
Drive sales!!!
What are the day stickers called that we put on the bulk meat?
8 day stickers
How often are we supposed to wash rinse and sanitize the slicers?
Every four hours or as needed
You have six pieces of smoked pepper chicken going out of date in 3 days due
to warehouse charts, what do you do?
Demo for the first day and suggestive sell to every customer.
On the second day drop the price by 25% and make appropriate signs. On the last
day before it goes out, drop the price even further and have your team push it.
What is the proper order of dropping mix chicken in the fryer?
Thighs, Breast, Leg, Wing
What do you have to do the thighs before you drop them in the fryer?
Pop the bone joint
How long do you have with cold items before bacteria grows exponentially?
4 hours (but we want to keep the cold chain as quickly as possible)
How long do sub kits get?
Day of production (1 day)
When making turkey gng sandwiches what is the order you place it on the
bread?
Green leaf, Turkey, Swiss
What is the serving size of Egg, Ham, Tuna, Neptune, Savory Tarragon,
Chunky White Chicken, Chicken, Carrots and Raisins, Cheddar Jack, Sweet
Coleslaw, Shredded Coleslaw, salad?
1/2 cup (100g)
What temperature should rotisserie be at when you take them off?
180 degrees fahrenheit
How much should sub kits weigh?
0.38 lbs
What is the serving size on baked beans or cowboy beans?
, 1/3 cup (100g)
What is the serving size on Southern style, Home-style and Macaroni salads?
3/4 cup (140g)
What is the shelf life on sub rolls?
Day of production (1 day)
What is the shelf life of Grab and Go Sandwiches?
2 days
What is the shelf life of Grab and Go Salads?
2 days
What is the only cheese that uses Sheep's milk?
Spanish Manchego
What does "PPM" stand for?
Parts Per Million
What is the acceptable range your Q-San should test between?
Between 150-400
At what temperature should your dish washing water be at?
A minimum of 110 degrees fahrenheit
At what temperature should your rinse water be at?
A minimum of 110 degrees fahrenheit
At what temperature should your Q-San be at?
75 degrees fahrenheit or lower
What does "PPE" stand for?
Personal Protective Equipment
How often should you change your breading water in the kitchen?
Every Hour
T
E
A
M
Together
Everyone
Achieves
More
How long do you sharpen the front edge of a slicer blade?
30 seconds
How long do you sharpen the back side of a slicer blade?
2 seconds
How long do Boars Head meats last after being sliced?
3 days
What are the Boars Head 5 steps to great customer service?
1. Greeting
2.Suggestive Sell
3.Slice, Show, Offer
4. Companion Sell
5. Gracious Close
What are the Publix 5 steps to great customer service?
1. Friendly Greeting
2. Discovery
3. Recommendation
ANSWERS WITH COMPLETE SOLUTION
What turns publix hickory smoked turkey pink?
Sodium Nitrate
What does FIFO stand for?
First In First Out
Define what the "Danger Zone" is and What Temperatures it ranges Between
The Danger Zone is the zone of temperatures where bacteria levels grow
exponentially and it ranges between 40-140 degrees fahrenheit
What is the difference between merchandise and an ingredient?
Merchandise comes in ready to be sold as is. An ingredient is something you have to
prep before you sell it.
What does a 64 oz container hold?
Cold pack mix chicken or 20 pc h&s wings
What does a 24 oz M/wave container hold?
Cold pack chicken tenders
What is one of the most important things as managers we are supposed to do?
Drive sales!!!
What are the day stickers called that we put on the bulk meat?
8 day stickers
How often are we supposed to wash rinse and sanitize the slicers?
Every four hours or as needed
You have six pieces of smoked pepper chicken going out of date in 3 days due
to warehouse charts, what do you do?
Demo for the first day and suggestive sell to every customer.
On the second day drop the price by 25% and make appropriate signs. On the last
day before it goes out, drop the price even further and have your team push it.
What is the proper order of dropping mix chicken in the fryer?
Thighs, Breast, Leg, Wing
What do you have to do the thighs before you drop them in the fryer?
Pop the bone joint
How long do you have with cold items before bacteria grows exponentially?
4 hours (but we want to keep the cold chain as quickly as possible)
How long do sub kits get?
Day of production (1 day)
When making turkey gng sandwiches what is the order you place it on the
bread?
Green leaf, Turkey, Swiss
What is the serving size of Egg, Ham, Tuna, Neptune, Savory Tarragon,
Chunky White Chicken, Chicken, Carrots and Raisins, Cheddar Jack, Sweet
Coleslaw, Shredded Coleslaw, salad?
1/2 cup (100g)
What temperature should rotisserie be at when you take them off?
180 degrees fahrenheit
How much should sub kits weigh?
0.38 lbs
What is the serving size on baked beans or cowboy beans?
, 1/3 cup (100g)
What is the serving size on Southern style, Home-style and Macaroni salads?
3/4 cup (140g)
What is the shelf life on sub rolls?
Day of production (1 day)
What is the shelf life of Grab and Go Sandwiches?
2 days
What is the shelf life of Grab and Go Salads?
2 days
What is the only cheese that uses Sheep's milk?
Spanish Manchego
What does "PPM" stand for?
Parts Per Million
What is the acceptable range your Q-San should test between?
Between 150-400
At what temperature should your dish washing water be at?
A minimum of 110 degrees fahrenheit
At what temperature should your rinse water be at?
A minimum of 110 degrees fahrenheit
At what temperature should your Q-San be at?
75 degrees fahrenheit or lower
What does "PPE" stand for?
Personal Protective Equipment
How often should you change your breading water in the kitchen?
Every Hour
T
E
A
M
Together
Everyone
Achieves
More
How long do you sharpen the front edge of a slicer blade?
30 seconds
How long do you sharpen the back side of a slicer blade?
2 seconds
How long do Boars Head meats last after being sliced?
3 days
What are the Boars Head 5 steps to great customer service?
1. Greeting
2.Suggestive Sell
3.Slice, Show, Offer
4. Companion Sell
5. Gracious Close
What are the Publix 5 steps to great customer service?
1. Friendly Greeting
2. Discovery
3. Recommendation
