MGT 202 UTK EXAM 1 LATEST UPDATE GRADED A+

MGT 202 UTK EXAM 1 LATEST UPDATE GRADED A+ manager someone who coordinates and oversees the work of other people so organizational goals can be accomplished first-line (or frontline) managers manage the work of nonmanagerial employees who typically are involved with producing the organization's products or servicing the organization's customers (ex: supervisor, shift manager) middle managers those between first-line managers and the top level of the organization, mainly responsible for turning the organization's strategy into action (ex: regional manager) top managers responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization (ex: CEO, president) organization a deliberate arrangement of people to accomplish some specific purpose management coordinating and overseeing the work activities of others so their activities are completed efficiently and effectively efficiency getting the most output from the least amount of inputs or resources (means of getting things done) resources people, money, and equipment effectiveness doing those work activities that result in achieving goals (goal attainment) planning setting goals, establishing strategies, and developing plans to coordinate activities organizing determining what needs to be done, how it will be done, and who is to do it leading motivating, leading, and any other actions involved in dealing with people controlling monitoring activities to ensure that they are accomplished as planned managerial roles specific actions or behaviors expected of and exhibited by a manager interpersonal roles (Mintzberg's 10 Roles) involve people and other duties that are ceremonial and symbolic in nature (ex: figurehead, leader, liaison) decisional roles (Mintzberg's 10 Roles) revolve around making choices (ex: entrepreneur, disturbance handler, resource allocator, negotiator) informational roles (Mintzberg's 10 Roles) involve collecting, receiving, and disseminating information (ex: spokesperson, disseminator,