ABQAURP Exam Tested Questions And Verified Correct Answers
ABQAURP Exam Tested Questions And Verified Correct Answers Deming's 14 points for management - ANSWER : 1.) Create constancy of purpose toward improvement of product and service, with the aim to become competitive, stay in business and provide jobs. 2.) Adopt the new philosophy. Management must take on leadership for change. 3.) Cease dependence on inspection to achieve quality. Build quality into the product in the first place. 4.) Move toward a single supplier for any one item, creating a long-term relationship of loyalty and trust. 5.) Improve constantly and forever the system of production and service. 6.) Institute training on the job. 7.) Institute leadership. Supervision should aim to help people do a better job. 8.) Drive out fear so that everyone may work effectively. 9.) Break down barriers between departments. 10.) Eliminate slogans, exhortations and targets for the work force. 11.) Recognize that the cause of low quality and low productivity belongs to the system, and thus lies beyond the power of the work force. a. Eliminate quotas and substitute leadership. b. Eliminate management by objective. Substitute leadership. 12.) Remove barriers to pride-of-workmanship. 13.) Institute a vigorous program of education and selfimprovement. 14.) Put everyone to work to accomplish transformation.
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