(Lean) Six Sigma Yellow Belt Questions and Answers

Lean - Answer-Minimizing Waste Six Sigma - Answer-Reducing Defects/Solving Problems Lean Process - Answer-•Achieved by removing waste •Is faster •Is more efficient and economical •Delivers satisfactory quality Six Sigma Process - Answer-•Produces only 3.4 defects per million opportunities (dpmo) •Has a 99.99966 defect free rate Origin of Lean - Answer-Started with Henry Ford and was perfected by Toyota Origin of Six Sigma - Answer-Developed at Motorola Why is (Lean) Six Sigma Used? - Answer-•To increase revenue -removing waste and time increases capacity to serve customers •To decrease costs -removing rework and scrap decreases time and money •To increase efficiency -spending less time on valueless steps allows you to get more done •To create more effective people-build better problem solvers and teams (Lean) Six Sigma White Belt - Answer-•Has an overall understanding of (lean) six sigma concepts •Able to report process issues to yellow, green, and black belts •Able to use basic (lean) six sigma vocabulary terms (Lean) Six Sigma Yellow Belt - Answer-•Has a basic understanding of (lean) six sigma concepts •Receives additional just-in-time (lean) six sigma training from green and black belts for projects •Help identify opportunities and participate in applying improvements to processes (Lean) Six Sigma Green Belt - Answer-•Trained and exercises process improvement within a process •Responsible for initiating and managing (lean) six sigma projects within their primary function •Works closely with a black belt and is trained on similar techniques (Lean) Six Sigma Black Belt - Answer-•Usually a full-time assignment •Trained in advanced (lean) six sigma tools and methodology •Trains, leads, and supports (lean six sigma teams •Assigned to specific green belts to support efforts •Functions in multiple roles (coach, mentor, teacher, project leader, content expert) (Lean) Six Sigma Master Black Belt - Answer-•Full-time assignment •Manages a team of black belts •Mentor, coach, and lead black belts and support green belts •Works with management to select projects •Functions in multiple roles (coach, mentor, teacher, project leader, content expert) (Lean) Six Sigma Champion - Answer-•Executive leader who drives the initiative •Works with master black belt to select projects •Provides resources for project teams•Helps remove barriers beyond the team's control •Supports and leads change •Develops a culture of (lean) six sigma Waste - Answer-•A strain on a organization's time and resources •Doesn't add vale for the customer •The more an organization can remove waste, the better Seeing With New Eyes - Answer-•You recognize waste that went previously unnoticed at your workplace everyday •Identify and eliminate non-value adding steps The 8 Wastes (DOWNTIME) - Answer-•Defects •Overproduction •Waiting •Non-Utilized Talent •Transportation •Inventory •Motion •Extraprocessing Defects - Answer-•Information, products, and services that are inaccurate or incomplete -errors that occur over and over -customer dissatisfaction in a process -fixing paperwork that is not completely filled in -entry errors that cause wrong actions Overproduction - Answer-•Making more, earlier, or faster than the process needs it -replying to everyone in emails when it pertains to only a few-large batch sizes -printing 20 copies of a report that only 3 people look at Waiting - Answer-*The most prevalent waste* •Waiting for man, machine, etc. -excessive cycle times between process steps -high amount of wait time vs. work time -waiting for files or information -delays due to needing a signature Non-Utilized Talent - Answer-•Not utilizing people's experience, skills, knowledge, or creativity -lack of empowerment -not using employees' brains -lack of suggestions -"that's not my job attitude" -lack of cross training Transportation (Touches) - Answer-•The unnecessary movement of materials around an organizaton -inefficient flow -carrying large quantities in and out of storage facilities -redundant movement of materials -moving equipment or files -sending emails between departments