WI DOT Motor Vehicle Salesperson Exam Guide

Who needs a motor vehicle salesperson license? - Sales managers, general managers, sales reps, finance and insurance employees and the dealer if they are negotiating vehicle sales or leases, or approving any contracts. What are the requirements for a salesperson license? - -18 years old -Agree to act in good faith -Familiar with MV sales laws, lease laws and contract laws When does your license expire? - When the employer's dealer license expires. Where should you keep your license? - In your possession whenever you are selling or leasing vehicles. Do you need to obtain multiple licenses for dealership groups? - No, if you are licensed at one location you may work at any other dealership location, at the discretion of the dealership. How should one renew their license? - Your employer is responsible for renewing your license and will submit the needed fee to the Dealer and Agent Section. What should you do if you need a duplicate license if yours is lost or destroyed? - Your employer should complete a Salesperson Application for a duplicate license. How do you transfer your license to a new dealer? - You must give your license to your former employer, complete a new Salesperson Application at your new dealer, your new employer will submit the license application. If yours has not expired, your new one will expire when your new employer's dealer license expires. What happens if you terminate employment? - You must give your license to the dealer. What happens if your license lapses? - If your license expired more than 5 years ago, you will need to re-take the written exam and pay the fees. If you have a criminal conviction... - Under most circumstances you may be licensed. The Dealer and Agent Section will investigate convictions for any crime related to MV or fraud prior to approval or disproval. If you have been denied your license... - You may appeal to the Division of Hearings and Appeals. You will receive a letter of denial with the reason for denial and instructions for appeal. T or F: You can induce the purchase of a motor vehicle which is misrepresented? - False: using false, deceptive or misleading advertising or representation to induce the purchase of a motor vehicle is an unfair practice and is prohibited. What must the advertised price include? - -All charges the customer will pay What does the advertised price of the car NOT need to include? - -Sales tax -Title and registration fees What advertisement phrasings can mislead customers and should be avoided? - "Write your own deal!" "Name your own price!" Where should advertised prices be posted? - On the vehicle. How should you advertise a new vehicle discount? - You may use terms such as: "invoice" or "cost" when you disclose that the "actual dealer cost is, or may be less, due to factory holdback, rebates, incentives, or other discounts."