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Exam (elaborations)
Nurs 261 Key PASSED Exam Questions and CORRECT Answers
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directice interview structured with specific questions nondirective controlled by the client open questions elicits a person's perceptions, let's them tell their story closed questions elicits a yes or no response affirmation/facilitation reassure him or her that you are paying attention, ie. "ah ha," "tell me more" listen/silence resist the urge to talk all of the time clarifying "let me see if I have this right," "I'm not sure what you meant" active listening paying attention, maintaining eye contact
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