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Zaxby's Knowledge Test

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Zaxby's Knowledge Test What water do you use to clean tables? Trays? - Tables = soap (green buckey) trays = sanitizer (red bucket) How many napkins go with each item in a to-go order? - 2 Who is responsible for providing an encore experience to our guests? - Myself and everyone employed at Zaxby's What is the proper greeting at the counter? - Hi, welcome to Zaxby's! Will you be dining in with us today? What is the proper way to answer the phone? - Thank you for calling Zaxby's in Columbia this is (your name) how may I help you? How often to teas and lemons need to be changed out? - Every 4 hours How do you call out an order (Ex: Order number 55) - Order number 55 is now ready, order number 55 What are all of the (9) wing sauces? - Wimpy, tongue torch, nuclear, insane, BBQ, sweet and spicy, hot honey mustard, original, and teriyaki ( also any LTO sauces we may have ) What are all of our (9) dressings? - Ranch, lite ranch, Mediterranean, honey mustard, blue cheese, lite vinaigrette, Caesar, 1000 island, and honey french What discount does an employer get when they aren't working? - 25% What comes on the chicken finger plate? - 4, 5, or 6 pieces of chicken, 1 Cole slaw, a zax sauce, 5 oz of fries, a piece of toast, and a drink What comes on the wings and things? - 5 boneless or traditional wings, 3 pieces of celery, 1 ranch and 1 zax sauce, 3 fingers, 5 oz of fries, a piece of toast, and a drink What comes on the Zaxby's club Sandwich meal? - 2 pieces of toast with mayo, lettuce, tomato, two pieces of bacon, American cheese, 3 fingers, 5 oz of fries, and a drink (cur sandwich in half diagonally) What comes on the Cajun club sandwich meal? - Potato bun with ranch, lettuce, tomato, 2 pieces of bacon, American cheese, one grilled blackened fillet, 5 oz of fries, and a drink What are all of our zappetizers? - Potato chips, cheddar bites, onion rings, and spicy fried mushrooms What all comes on a side zalad? - 2 oz of house base with cucumbers and tomatoes How many pieces of celery come in a celery side and a celery basket - Side = 10 Basket = 20 How many pieces of toast come in a basket? - 3 What are our 3 kids meals and what comes on each? - Kid finger = 3 oz of fries, 2 fingers, a kid treat, and a drink Kid cheese = grilled cheese cut in half, 3 oz of fries, a kid treat, and a drink Kid nibbler = 1 nibbler, 3 oz of fries, a kid treat and a drink What comes on the TLC sandwich meal? - Potato bun with mayo, lettuce, tomato, 1 fried fillet, 5 oz of fries, and a drink What does it mean when something is buffaloed? - Rolled in one of our signature sauces What is the proper way to stock the napkin dispensers? - Stock 1/2 to 3/4 full but never all the way up. Flap on the napkin facing outward


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