UCF QMB 3602 EXAM ONE QUESTIONS AND ANSWERS 2024

Stage One: Clarify the Research Question Identify and Prioritize Management Dilemma(s) -Cross-reference Key Performance Indicators Exploration -Define plausible management actions to address dilemma(s) Value and Budget of Research Stage Two: Design the Research Project Data -Primary, Secondary, Nominal, Ordinal, Interval, Ratio -Characteristics: Abstractness, Verifiability, Elusiveness, . Truthfulness. Data Collection Design -Reference Research Techniques Sampling Design -Define Target Population -Define a case -Define the # of cases needed -Define the procedure of selection Stage Three: Collect and Prepare the Data -Experiments -Observations -Surveys -Etc. -Compile data in a way that can be reported to others Stage Four: Analyze and Interpret the Data Data Analysis -Key Patterns -Insights -Recommendations Stage Five: Report Insights and Recommendations Report Insights and Recommendations to upper management and/or the Organization's facilitating body. Research Project Time Frame 40 Working Days Milestones include: -Proposal Approval -Interviews Completed -Final Report Completed Interviews Developing Proposal Completing Questionnaire Field Interviewing Coding/Analyzing Data Writing Report Meeting Client End. Desired Outcomes of Exploration -Establish Range and Scope of Possible management Decisions. -Establish Major Dimensions of Research Task. -Define a Set of Subsidiary Questions that can Guide Research Design. -Develop Hypotheses about Possible Causes of Management Dilemma(s). -Learn Which Hypotheses can be Safely Ignored. -Conclude Additional Research is not Needed of is Not Feasible. Exploration Strategy What information sources should be used? + What methods will be used to extract information from these sources? External Sources Publishes Sources -Finding Aids -Actual Source Digital Sources Internal Sources Published and Digital Primary Sources Internal Sources Company Historians Industry Experts Employees Involved Employees affected Secondary Sources External Sources Internal Sources External Sources Indexes + Bibliographies Dictionaries Encyclopedias Handbooks Directories Articles, Reports, Books, Blogs External Source Evaluating Factors Purpose Authority Scope Audience Format Internal Source Evaluating Factors Compatibility Timeliness Recentness Quality Experience Levels of Published and Digital Sources Primary Sources -Memos, Letters, Interviews, Speeches, Laws, Internal Records. Secondary Sources -Encyclopedias, Textbooks, Handbooks, Magazines, Newspapers Tertiary Sources -Indexes, Bibliographies, Internet Search Engines. Conducting a Literature Search Define Management Dilemma(s) Consult Books for Relevant Terms Use Terms to Search Locate/Review Secondary Sources Evaluate Value of Each Source and Content Fine-Tuning the Research Question Operationally Define Variables Formulate Levels of Research Q's Set the Scope of the Study Evaluate Hypotheses Determine Necessary Evidence Pitfalls to Avoid (Research Process) Ill Defined Management Problem Unreasonable Questions Manager's Hidden Agendas