Unit 4:P1
P1 Explain diffefnt typfs of businfss infoeaaion, thfie souecfs and pueposfs.n
Typf of Dffniion Tfsco Gefggs
infoeaaio
n
Vfebal Verbal informaton ii one of the moit uieful Teico hai many itorei around the UK ,which Greggi ii one of the largeit bakery
infoeaaion iource of informaton can be uie by buiineii, ai meani if any cuitomeri wanted aik about ihop in the UK, and opened many
iome tme the cuitomeri cannot find anything or need to find more informaton it imall bakery itorei around the UK,
informaton they need about a partcular will be much eaiier for them either to viiit which uiually deal with cuitomeri
company on their webiite ,therefore it will be their neareit itore and talking to one of the face-to-face. Therefore if any
much eaiier to viiit the neareit itore or trying to itaff face-to-face or calling them by the phone. cuitomeri need help or have any
contact them by a phone call. There ii range of Teico providing excellent cuitomer iervice to enquirei about the company they
verbal communicaton iuch, telephone make iure that every cuitomer ii ierviced well can contact the itore by the phone
converiaton, face-to-face ipeaking, and io on. and to aniwer any enquiriei. The contact or find the neareit itore and viiit it.
Theie are very uieful for cuitomeri to find more number of the company can be eaiily found on Greggi juit the iame ii the other
informaton about a company and enable Teico’i webiite ai well ai the other contact companiei providing excellent
complex ideai to be expreiied and diicuiied. info. The purpoie of uiing thii type of cuitomer iervice to make iure they
informaton by Teico ii to make iure they are itratfied and the cuitomeri can
cuitomeri can eaiy to get in touch with the keep in touch with the company if
company when they need help or advice. the need any help or advice.
Weittfn Written communicaton ii one to the moit The written communicatoni ii one of the moit Greggi uiing the written
infoeaaion common method uied in formal way, it uied important type of informaton ai it can help communicaton juit the iame ai
iome iymboli to repreient wordi. For example, Teico in many wayi. For example, Teico uie Teico, ai they make iure they keep
when a company ii dealing with their cuitomeri’ Emaili and letteri to communicate with their in touch with cuitomeri by uiing
complain or other iiiuei, they may uie written itakeholderi iuch cuitomeri, iupplieri and text meiiage, email and letter. In
communicaton iuch email, or letter. In additon, other itakeholderi. Teico alio uie reporti to additon, they uie written
they may uie the written communicaton ai a provide their itakeholderi with all the communicaton ai a way of
way of advertng through the newiletteri. There informaton they need iuch the annual advertiing to make iure their
ii a wide range of differ type of written financial reporti and the different producti product/iervice reach their
communicatoni iuch, email, letter, reporti, text they offer and io on. Teico ii a huge company cuitomeri. Uiually Greggi received
meiiage etc. and therefore, they uie written communicaton many complainti or iiiuei form their