MPTC Lynnfield Final Review (Communications and Problem Solving Set) Questions with Complete Solutions

Speech cadence Used to communicate effectively with citizens, victims, and witnesses. Discretion Authority that police have to choose what should be done in a particular situation What officers should not do in their reports Document officers opinions What is the second step in the SERVE model Ethical Considerations How should you communicate with a hearing-impaired victim Use a slower word cadence than normal. Stand in their field of vision, and limit using hand gestures and facial expressions. How should you document someones statements in a police report You should use quotation marks What is Noble Cause corruption when officers intentionally violate ethical standards or laws in pursuit of what they believe are for the greater good. What is explicit bias? occurs when people associate one or more characteristics with negative stereotypes and openly show their discriminatory behavior in the presence of others