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Genesys Cloud Reporting & Analytics Already Passed 100% EXAM Questions and CORRECT Answers
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For immediate, at-a-glance monitoring of key indicators and metrics what should you use? Performance Dashboards To review historical and real-time metrics for the contact center, queues, agents, interactions, what should you use? Dynamic Views Dynamic views give you the ability to: 1. Customize views to see only the data for the dates you need. 2. Save your current view and settings to return quickly to that data. 3. Download the data for more analysis or to share with others. 4. Activate agents, change their status, or log out agents.
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Genesys Cloud
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Genesys Cloud
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Written for
- Institution
- Genesys Cloud
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- Genesys Cloud
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- Uploaded on
- April 14, 2024
- Number of pages
- 14
- Written in
- 2023/2024
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- Questions & answers
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- genesys cloud reporting
- genesys cloud
- genesys
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genesys cloud reporting analytics
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